At a Glance
- Tasks: Support quality activities, manage documents, and track data for impactful projects.
- Company: Join a leading nuclear firm with a commitment to diversity and innovation.
- Benefits: Enjoy hybrid working, competitive salary, generous leave, and wellness support.
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Be part of a landmark project and influence quality strategies on a global scale.
- Qualifications: Experience in project environments, strong Excel skills, and a proactive attitude.
The predicted salary is between 30000 - 42000 £ per year.
As a Technical Support Officer, you work closely with Senior Record Support Officer to support quality-related activities across projects. Your role mainly involves administrative support, document management, and quality data tracking to ensure the project meets required standards.
Key Responsibilities:- Support Records Support Manager: Help with day-to-day admin and documentation tasks. Receive task requests and ensure they are completed accurately and on time.
- Document Management & Editing: Edit, review, and organize quality documents. Use Teamcenter (AS69) to upload and manage documents. Return completed document packs to the requester.
- Template & Data Handling: Use Excel to track and manage task progress. Find and use the correct templates using specific codes. Complete and submit templates based on project needs.
- Quality Support & Reviews: Help review documents for quality and compliance. Take part in MDT (Multi-Disciplinary Team) meetings and support quality check processes. Assist in identifying and closing non-conformance issues.
- Training & Continuous Improvement: Participate in training sessions to improve knowledge and skills. Support quality audits, root cause analysis, and improvement activities.
- Data & Reporting: Maintain trackers and dashboards with accurate data. Help prepare regular quality reports for internal and external stakeholders. Support investigations with relevant data when required.
- General Admin Tasks: Print, scan, and manage physical documents. Organize and verify data across various tools and systems.
Experience in project environment, preferably in a regulated sector; Position requires a dynamic individual who is self-starter as well as a Completer/Finisher. Good awareness of the quality/safety environment; Experience of working in organisations that are certified to ISO 9001, ISO19443; Experience of ONR Licence Conditions is an advantage; Experience in the review of Quality Records (e.g. Material Certification; CFSI); The ability and knowledge to be able to analyse quality data at various levels across the business; The ability to build effective relationships with the team; Experience user of Microsoft Office, with a particular focus on Excel, ADOBE and Power BI; Pro-active and flexible, being prepared to plan and work on own initiative across a broad range of issues to drive performance; Experience with background in Quality is desirable; Fluent in English language, preferably with some French language skills (but not essential); Experience in disciplines such as Mechanical and Civils.
Benefits include:- Hybrid Working Opportunity
- Flexible working hours – 2/3 days per week in the Bristol office
- Market Leading Pension scheme (8% company contribution / 4% personal contribution)
- 25 days’ paid annual leave + bank holidays + option to buy or sell days
- Professional fees reimbursed
- Employee referral scheme
- Competitive Sick Pay – Support when you need it
- Income Protection & 3x Salary Death-in-Service Cover
- Free Digital Gym Access – Expert-led fitness classes
- 24/7 Employee Support Line – Mental health, financial & legal help
We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter! Bring your unique contributions and help us shape the future.
Work on a landmark project, International exposure and collaboration, Influence quality strategy at scale, High-impact role within a global supply chain, Opportunity to leave a lasting legacy.
Technical Support Officer (Junior RSO) in Bridgwater employer: Assystem GmbH
As a Technical Support Officer at our Bridgwater location, you will be part of a dynamic team dedicated to quality and compliance in the nuclear sector. We offer a supportive work culture with flexible hours, hybrid working opportunities, and a comprehensive benefits package that includes a market-leading pension scheme and professional development support. Join us to contribute to landmark projects while enjoying international exposure and the chance to make a meaningful impact in a high-stakes environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer (Junior RSO) in Bridgwater
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to document management and quality support. We recommend using the STAR method to structure your answers – it really helps!
✨Tip Number 3
Show off your skills with a portfolio! If you've worked on relevant projects, compile examples of your document management or quality tracking work to share during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re genuinely interested in joining our team.
We think you need these skills to ace Technical Support Officer (Junior RSO) in Bridgwater
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience for the Technical Support Officer role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills:Don’t hold back on showcasing your skills, especially in document management and data tracking. Mention any experience with tools like Excel or Teamcenter, as these are key to the role and will catch our eye!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your points are easy to read and understand. Avoid jargon unless it's relevant!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Assystem GmbH
✨Know Your Documents
Familiarise yourself with the types of documents you'll be managing. Understand the importance of quality data tracking and document management, as this will be a key part of your role. Being able to discuss specific examples of how you've handled similar tasks in the past will impress your interviewers.
✨Excel Skills on Display
Since Excel is a big part of the job, brush up on your skills before the interview. Be ready to talk about how you've used Excel for tracking and managing data in previous roles. If you can, prepare to share a quick example or two of how you’ve used Excel to solve problems or improve processes.
✨Show Your Quality Awareness
Demonstrate your understanding of quality standards, especially ISO certifications. Research the company’s quality policies and be prepared to discuss how you can contribute to maintaining these standards. Showing that you’re proactive about quality will set you apart from other candidates.
✨Engage with the Team Spirit
This role involves working closely with others, so highlight your teamwork skills. Think of examples where you’ve successfully collaborated with colleagues or contributed to team projects. Emphasising your ability to build effective relationships will resonate well with the interviewers.
