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- Tasks: Manage client onboarding journeys and enhance the overall experience.
- Company: Exciting tech startup in the MSP sector with a focus on growth.
- Benefits: Remote work options and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact on client success.
- Qualifications: Organised, proactive, and preferably with MSP or SaaS experience.
- Other info: Perfect for recent graduates looking to kickstart their careers.
The predicted salary is between 28800 - 48000 £ per year.
A tech startup in the MSP sector is seeking a Client Success Manager (Graduate / Junior) to manage the Member onboarding journey. The role involves running onboarding calls, tracking progress, and enhancing the onboarding experience.
Candidates should be organised and proactive, with a preference for those having experience in MSP or SaaS environments. There is potential for remote work, making this an exciting opportunity for recent graduates who want to influence a growing company.
Remote-Ready Junior Client Onboarding & Success in London employer: Assurix
Contact Detail:
Assurix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote-Ready Junior Client Onboarding & Success in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your onboarding call skills! Since this role involves running onboarding calls, try role-playing with a friend or family member. This will help you feel more confident and prepared when it comes to engaging with clients.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Remote-Ready Junior Client Onboarding & Success in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Success Manager role. Highlight any relevant experience in MSP or SaaS environments, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for client success and how you can enhance the onboarding experience. Be genuine and let us know why you want to join StudySmarter.
Showcase Your Organisational Skills: Since the role requires being organised and proactive, give examples in your application of how you've successfully managed projects or tasks in the past. We love seeing candidates who can keep things on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Assurix
✨Know Your Onboarding Basics
Familiarise yourself with the client onboarding process, especially in the MSP or SaaS sectors. Understand common challenges and best practices, so you can discuss how you would enhance the onboarding experience during your interview.
✨Show Off Your Organisational Skills
Prepare examples that showcase your organisational abilities. Think about times when you successfully managed multiple tasks or projects, as this role requires tracking progress and ensuring a smooth onboarding journey for clients.
✨Be Proactive in Your Approach
Demonstrate your proactive mindset by discussing how you would anticipate client needs and address potential issues before they arise. This will show that you’re not just reactive but also forward-thinking, which is crucial for a Client Success Manager.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current onboarding processes and how they measure success. This not only shows your interest in the role but also gives you a chance to demonstrate your understanding of what makes a great onboarding experience.
