Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own the onboarding journey for Members, ensuring clarity and progress.
- Company: Join Assurix, a pioneering company in the MSP industry.
- Benefits: Gain real responsibility, fast learning, and direct access to founders.
- Why this job: Help shape the future of onboarding in a category-defining company.
- Qualifications: Organised, proactive mindset; experience in MSP or SaaS is a plus.
- Other info: Enjoy a dynamic role where your ideas truly matter.
The predicted salary is between 28800 - 48000 £ per year.
About Assurix
Assurix is building something the MSP industry has never had before: a live, evidence-based Trustmark that proves MSPs are secure and operationally mature, continuously, not once a year.
That means we do two things brilliantly:
- We help great MSPs stand out with proof, not promises
- We raise the bar for the whole industry
The role (what you will actually do)
This is an operational role, not sales or support. You will own the Member onboarding and implementation journey end to end, making sure every Member always knows:
- What they need to do
- When they need to do it
- Where they stand
Day to day, you will:
- Run onboarding calls and keep implementation moving
- Turn "we will do it later" into clear next steps and dates
- Track progress across multiple Members without dropping balls
- Spot blockers early and remove ambiguity fast
- Keep our internal records spotless so nothing relies on memory
- Work closely with the founders and assessors to improve the onboarding experience every week
Why this is genuinely interesting
- We are setting a standard, not shipping another generic SaaS tool
- We care about evidence and credibility, not vanity metrics
- You will help shape how onboarding works from the start, your ideas will not get ignored
- You will learn how high-performing MSPs operate, and what "good" looks like across security and operations
- What we build will become the playbook others copy
You will thrive here if you:
- Communicate calmly, warmly, and precisely
- Get satisfaction from closing loops and keeping things moving
- Are organised, proactive, and do not wait to be chased
Experience in MSP, SaaS onboarding, or customer success is helpful, but mindset matters more than job titles.
What you get
- A front-row seat in a category-defining company
- Fast learning, real responsibility, and direct access to the founders
- A role where being organised and dependable is the superpower
Client Success Manager (Graduate / Entry-Level) in London employer: Assurix
Contact Detail:
Assurix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager (Graduate / Entry-Level) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Assurix or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for your interviews by understanding the company’s mission and values. Show us that you’re not just another candidate; you’re genuinely excited about helping MSPs stand out and improving their onboarding experience.
✨Tip Number 3
Practice your communication skills! As a Client Success Manager, you’ll need to convey information clearly and warmly. Try mock interviews with friends or use online platforms to refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team and making a difference in the MSP industry.
We think you need these skills to ace Client Success Manager (Graduate / Entry-Level) in London
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the role shine through in your application. We want to see that you're genuinely excited about helping MSPs and making a difference in the industry!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences and skills that align with the Client Success Manager role. We love seeing how you connect your background to what we do!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Assurix
✨Know the Company Inside Out
Before your interview, make sure you understand what Assurix is all about. Familiarise yourself with their mission to provide a live, evidence-based Trustmark for MSPs. This will show that you're genuinely interested in the role and the company.
✨Demonstrate Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you kept everything on track and communicated effectively with others.
✨Practice Your Communication Style
The job calls for calm, warm, and precise communication. During your interview, practice conveying your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your delivery.
✨Show Your Proactive Mindset
Assurix values candidates who are proactive and don’t wait to be chased. Think of instances where you took the initiative to solve a problem or improve a process. Be ready to share these stories to demonstrate your mindset.
