Customer Experience Support Coordinator in London

Career Development Opportunity Looking for a friendly first step into your career with a growing and successful business? At Assurity Consulting, we're looking for an organised and friendly person to join our Customer Experience team. You don't need to know everything from day one—we'll help you learn. If you enjoy helping people, like keeping things organised and are ready to build your skills, we'd love to hear from you. This is a great opportunity to begin a long-term career in business operations and customer experience. The role could be a great fit if you're leaving college, starting your first office-based job or taking the next step from another customer-facing role. What matters most is that you're keen to learn, build new skills and grow in confidence. What You'll Be Doing You'll have plenty of variety and support as you learn. As part of the team, you'll help our consultants stay organised and make sure our customers receive a great service. With training and guidance, you'll learn how to: Help consultants manage diaries, book travel and keep customers updated. Create clear, accurate reports and business documents—we'll show you our processes. Respond to customer questions by phone and email in a helpful, professional way. Prepare meeting information, training packs and documents for site visits. Keep customer records accurate and up to date using our CRM system. Help customers use our Assurity Plus 2.0 platform. Work with