At a Glance
- Tasks: Lead a team to deliver top-notch vehicle valeting and customer service.
- Company: Join The Assured Group, a leader in vehicle care with a supportive culture.
- Benefits: Full training provided, flexible hours, and a chance to develop leadership skills.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Be the face of customer service while managing a dynamic team.
- Qualifications: Must have a full UK driving licence and a positive attitude.
The predicted salary is between 24000 - 30000 £ per year.
We are currently recruiting for a Team Leader on behalf of The Assured Group. In this role, you will be primarily based as an on-site Valeter Team Leader, with some driving responsibilities. You will be responsible for carrying out the tasks as listed below, whilst ensuring you provide an exceptionally high level of customer service – as Team Leaders are often the initial and final point of contact for customers.
Main Duties and Responsibilities of the Vehicle Valeter Team Leader:
- Team Leadership: Motivating and supporting the valet team to achieve high quality results
- Customer Service: greeting clients, answering questions, and resolving issues
- Vehicle Care: ensuring vehicles are valeted to company standards and inspected for damage
- Parking: managing the flow of vehicles, keeping the service drive clear and parking vehicles in predetermined areas
- Operations: managing daily operations, including staff, vehicle logistics and housekeeping
- Compliance: enforcing safety regulations and ensuring staff follow protocols
- Documentation: completing and submitting documentation and audit reports
- Stock control: ordering and maintaining stock of valeting materials
- Communication: encouraging communication between staff and management
Qualification and Experience of the Vehicle Valeter Team Leader:
- Full UK Driving License that you have held for longer than 1 year – with no more than 6 points
- Experience is preferred, however full training will be provided
Skills Requirements of the Vehicle Valeter Team Leader:
- Customer service skills
- Organisational skills
- Punctual and reliable demeanour
- Positive attitude with an excellent work ethic
- Ability to work flexible hours, including Saturdays if requested
Valeter Team Leader- Letchworth in Watford employer: Assured Group
The Assured Group is an exceptional employer, offering a supportive work culture that prioritises employee development and customer satisfaction. As a Valeter in Stevenage, you will benefit from comprehensive training, flexible working hours, and the opportunity to engage directly with customers, making each day rewarding and impactful. Join us to be part of a team that values your contributions and fosters a positive environment for growth.
