At a Glance
- Tasks: Valet and clean vehicles to a high standard while providing excellent customer service.
- Company: Join The Assured Group, a trusted name in vehicle care.
- Benefits: Full training provided, flexible hours, and a chance to work outdoors.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Be the face of customer service and make every vehicle shine!
- Qualifications: Must have a full UK driving licence and a positive attitude.
The predicted salary is between 24000 - 30000 £ per year.
We are pleased to confirm that we have an opening available to become part of our clients team. The Assured Group are proud to continue their working relationship as preferred outsource Vehicle Cleaner / Driver supplier for our client. We are currently recruiting for multiple Vehicle Valeter’s on behalf of The Assured Group. In this role, you will be primarily based as an on-site Valeter, with some driving responsibilities. You will be responsible for carrying out the tasks as listed below, whilst ensuring you provide an exceptionally high level of customer service – as Driver / Valeters are often the initial and final point of contact for customers.
Main Duties and Responsibilities of the Vehicle Valeter:- Valet, clean and detail the interior and exterior of vehicles to a high standard
- Deliver and collect a variety of vehicles in accordance with the category of your license entitlement
- Ensuring the necessary handover paperwork is completed thoroughly and accurately
- Conduct a thorough inspection of vehicles upon delivery and collection, note all relevant findings with regards to damage, defects and faults of said vehicle – and ensure these findings are agreed and signed off by the customer
- Adhere to; and promote health and safety protocols and policies to ensure your safety, and the safety of those around you
- Full UK Driving License that you have held for longer than 1 year – with no more than 6 points
- Experience is preferred, however full training will be provided
- Customer service skills
- Organisational skills
- Punctual and reliable demeanour
- Positive attitude with an excellent work ethic
- Ability to work flexible hours, including Saturdays if requested
Type: Self-employed
Pay Rate: Will be discussed at interview
Vehicle Valeter & Driver - On-Site Car Care Pro in Southampton employer: Assured Group
The Assured Group is an exceptional employer, offering a dynamic work environment where employees can thrive in their roles as Vehicle Valeters and Drivers. With a strong emphasis on customer service and safety, the company fosters a supportive culture that values teamwork and personal growth, providing comprehensive training to ensure all staff excel in their positions. Located on-site, this role not only allows for hands-on experience but also offers the opportunity to engage directly with customers, making each day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Valeter & Driver - On-Site Car Care Pro in Southampton
✨Join Customer Support Communities
Dive into online forums and communities like the Customer Support Community on Slack or Discord. These spaces are goldmines for freelance gigs as members often share clients looking for temporary support, and it's a great way to build your network.
✨Showcase Your Skills
Make sure to have a public portfolio or a strong LinkedIn profile highlighting your customer support skills. Share testimonials, case studies, and examples of how you've helped clients. This kind of visibility can catch the eye of companies seeking freelancers—like how Assured Group might be looking for someone as flexible as you.
✨Freelance Platforms Are Your Friend
Get yourself set up on platforms like Upwork or Freelancer. They’re perfect for scoring short-term contracts in customer support. Plus, you can build your reputation through reviews, which will help you score bigger gigs down the line.
✨Tap into Local Businesses
Local businesses often need temporary customer support, especially during busy seasons. Don’t hesitate to walk into shops or call up local offices. You'd be surprised how many might be open to hiring freelancers like us to help them out!
We think you need these skills to ace Vehicle Valeter & Driver - On-Site Car Care Pro in Southampton
Some tips for your application 🫡
Show Off Your Customer Support Skills:In customer support, we know that communication is key. Highlight your experience in resolving conflicts, understanding customer needs, and handling inquiries effectively. Include real examples from previous roles that demonstrate these skills.
Prepare a Solid Portfolio:As a freelancer, your portfolio is your calling card! Include testimonials from satisfied customers, case studies on how you solved particular problems, and your approach to different customer scenarios. This will demonstrate your versatility and capability in customer support.
Be Clear About Your Availability:Freelance gigs often come with flexible hours, but it's important to outline when you can work. Be open about your availability in your application—this helps the hiring manager at Assured Group know if you can meet their needs without any hiccups!
Tailor Your Application to Assured Group:Every company has its vibe and customer approach. Research Assured Group's mission and their support philosophy. Use this knowledge to personalise your cover letter and show how your style aligns perfectly with theirs—this makes you stand out in the freelance crowd!
How to prepare for a job interview at Assured Group
✨Showcase Your Problem-Solving Skills
Freelancing in customer support means you'll often be solving unique problems on the fly. Be ready to share specific examples where you've effectively addressed customer issues, highlighting your critical thinking and adaptability. It’s all about showing you can think on your feet!
✨Familiarise Yourself with the Tools of the Trade
Knowing your way around customer support tools like Zendesk, Freshdesk, or even CRM systems can set you apart. Make sure to mention any experience with these platforms during the interview to demonstrate your readiness to hit the ground running at Assured Group.
✨Be Ready to Discuss Your Availability and Flexibility
As a freelancer, your availability can be a key factor in the decision-making process. Be prepared to discuss how many hours you can commit and your willingness to work odd hours or on weekends to meet customer needs. This shows your commitment and readiness to jump into the role.
✨Highlight Your Communication Style
In customer support, how you communicate can make or break the customer experience. Be ready to talk about your communication style, perhaps even demonstrating it during the interview. Show that you're personable, empathetic, and capable of conveying complex information clearly to clients.
