Valeter Team leader- Letchworth

We are currently recruiting for a Team Leader on behalf of The Assured Group.

In this role, you will be primarily based as an on-site Valeter Team Leader, with some driving responsibilities. You will be responsible for carrying out the tasks as listed below, whilst ensuring you provide an exceptionally high level of customer service – as Team Leaders are often the initial and final point of contact for customers.

Main Duties and Responsibilities of the Vehicle Valeter Team Leader

• Team Leadership: Motivating and supporting the valet team to achieve high quality results
• Customer Service: greeting clients, answering questions, and resolving issues
• Vehicle Care: ensuring vehicles are valeted to company standards and inspected for damage.
• Parking: managing the flow of vehicles, keeping the service drive clear and parking vehicles in predetermined areas.
• Operations: managing daily operations, including staff, vehicle logistics and housekeeping
• Compliance: enforcing safety regulations and ensuring staff follow protocols
• Documentation: completing and submitting documentation and audit reports
• Stock control: ordering and maintaining stock of valeting materials
• Communication: encouraging communication between staff and management

Qualification and Experience of Vehicle Valeter Team Leader

• Full UK Driving License that you have held for longer than 1 year – with no more than 6 points
• Experience is preferred, however full training will be provided

Skills Requirements of the Vehicle Valeter Team Leader

• Customer service skills
• Organisational skills
• Punctual and reliable demeanour
• Positive attitude with an excellent work ethic
• Ability to work flexible hours, including Saturdays if requested