Shipping and Logistics Coordinator in Leeds

Location: Hybrid - Leeds office and home

Job Type: Full time

About Us

Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.

We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global datacentres ensure data sovereignty, meeting your organisation’s compliance requirements. A dedicated team is always available to recover your data and minimise disruption in the event of a disaster.

Job Description

The Assets team tracks all assets purchased and deployed by Assured Data Protection via an internal asset management system and processes that aid asset management. We are looking for a Shipping & Logistics Coordinator based in the UK who will report directly to the Global Asset Manager. This role will focus on ensuring hardware is shipped to various sites around the globe, liaising with suppliers, shippers, customs, and internal stakeholders to ensure a smooth delivery from start to finish.

Other key responsibilities include updating the asset inventory, replying to queries and requests and helping with other areas within the team due to holidays and absence.

The ideal candidate will be someone with previous shipping experience, particularly dealing with global shipments and customs. They’ll possess strong administrative skills, communication skills, be highly organised, and looking to help shape the processes around shipping and logistics. Previous exposure to asset management is desirable, however training can be provided to a suitable candidate.

Key Responsibilities and Tasks:

• Coordinate global import and export shipments, ensuring compliance with customs regulations and trade laws.
• Prepare and verify shipping and customs documentation.
• Request shipping quotations.
• Monitor shipment progress, maintain accurate records, and keep internal teams updated in real time.
• Aid in the decommission and return of servers back to Assured in the UK and US from various global sites.
• Liaise with finance on pricing and shipping queries.
• Provide input on processes to help improve and enhance where necessary.

Additional duties where required:

• Help track stock levels at our UK and US warehouse, ensuring that we order in new stock based on upcoming requirements, RMA (faulty returns) and previous delivery time trends.
• Obtaining Quotes and ordering new equipment into stock.
• Liaise with vendors/logistics partners to ensure stock is received and updated in a timely manner.
• Track new orders and provide updates to relevant stakeholders.
• Tracking returned equipment – Wiping, selling, dismantling for spares or destroying as appropriate.

Key Skills and Competencies:

The ideal candidate will be a bright and enthusiastic individual who is dedicated to achieving great results, they will ideally have cross section of the following job specific skills, attributes and experience:

• Excellent attention to detail, with a desire to do a job correctly first time, every time.
• A balanced approach to risk, ensuring we get tasks complete, even under pressure, but without unnecessary risk to live service.
• Good communication skills, both written and verbal.
• Strong interpersonal and communication skills; tactful, diplomatic and sympathetic when dealing with any customer problems and showing empathy with customer issues.
• Strong analytical skills.
• Proactive and forward-thinking approach.
• Confident with the ability to interact with members of all technical teams including team leaders, managers and directors.
• A willingness to learn and not be afraid to get involved in unfamiliar processes to achieve a task.
• Excellent time management / organizational skills; being able to work well in critical or high-pressure situations.
• A head for numbers – working on quotes, with/without taxes – being able to spot errors or price rises before committing to orders.
• Basic understanding of technology applications in a standard working environment such as the MS Office suite, web forms, messaging tools, and logistics systems. Strong Excel skills a plus.

Desired Experience:

Training on our systems, processes and partner relationships will be provided but previous experience in some areas would enable the successful candidate to get up to speed much quicker:

• Experience of shipping & logistics, particularly global shipping.
• Strong understanding of customs procedures, Incoterms, and international trade compliance.
• Exposure to asset management and procurement. (Desired, but not essential. Training on all our processes will be provided).

Hours of Work:

The role is based around normal UK office hours, Monday to Friday. Assured is a global company with operational staff across 6 time zones, occasionally there may be a need to help out of hours if dealing with a problem in a foreign country or for staff located out of the primary time zone.

What We Offer:

• Hybrid working options for flexibility.
• Regular team-building and off-site company events.
• A dynamic, inclusive, and collaborative work environment.

At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.

You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.