At a Glance
- Tasks: Onboard new customers and guide them through the implementation process.
- Company: Join Assured Data Protection, a leader in data backup and disaster recovery services.
- Benefits: Enjoy hybrid working, team-building events, and flexible holidays.
- Other info: Must have the legal right to work in the UK; no visa sponsorship available.
- Why this job: Be part of a dynamic team that values inclusivity and offers growth opportunities.
- Qualifications: Experience with backup systems, networking, and excellent communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Leeds, England, United Kingdom - Full Time
Location: Hybrid – Remote / Leeds
Position Title: Implementation Engineer
Job Type: Full-Time
Hours: Will be working 2pm-10pm to cover EST timezone
About Us
Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.
We offer a flexible, consumption-based model to grow with your business, making data protection cost‑effective and scalable. Our purpose‑built software provides industry‑leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global datacenters ensure data sovereignty, meeting your organisation’s compliance requirements. A dedicated team is always available to recover your data and minimise disruption in the event of a disaster.
Job Summary
The Implementation Engineer will be responsible for the onboarding of new customers. Under direction from the Implementation Manager, the candidate will work with newly signed customers through the implementations process from initial kick‑off through steady state transition to support. Customers have a wide range of technologies that require a broad spectrum of skills to interpret how best to protect their environments. Candidates will need to be able to learn quickly and work independently with customer IT administrators, and key stakeholders to answer questions or direct them to resources for answers.
Key Responsibilities
- Conduct kickoff calls to begin the Implementation process
- Gather customer information for the purposes of deploying Assured Data Protection Solutions
- Build and ship appliances to customer locations
- Configure and implement on‑prem appliances
- Troubleshoot any installation‑based issues with customer and OEM
- Hold steady‑state transition calls
- Create and maintain customer documentation and knowledge base articles
- Identify areas where the implementation processes can be improved for DR or Backup
Key Skills / Requirements
- Excellent time management / organisational skills; being able to work well in critical or high‑pressure situations
- Experience with enterprise backup and recovery systems such as Rubrik, Zerto, Veritas NetBackup, Commvault, or Veeam is a major advantage
- Experience with networking configurations (IP addressing, DNS, VPN etc.)
- Experience with virtualisation technologies such as VMware, Nutanix, or Hype‑V.
- Experience with Cloud Technologies
- Excellent communication skills and the ability to interact with end‑users at all levels
What We Offer
- Hybrid working options for flexibility
- Regular team‑building and off‑site company events.
- A dynamic, inclusive, and collaborative work environment
At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal‑opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.
Implementation Engineer in Leeds employer: Assured Data Protection Limited
Assured Data Protection is an exceptional employer, offering a dynamic and inclusive work environment in Harewood, Leeds, where employees can thrive through hybrid working options and regular team-building events. With a strong focus on employee growth and development, the company provides opportunities to work with cutting-edge technologies in data protection, ensuring that every team member can contribute meaningfully while enjoying a flexible work-life balance.
Contact Details:
Assured Data Protection Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Engineer in Leeds
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Rubrik, Zerto, and Veeam. Having hands-on experience or even just a solid understanding of these systems will help you stand out during discussions with the hiring team.
✨Tip Number 2
Brush up on your networking knowledge, particularly around IP addressing, DNS, and VPN configurations. Being able to confidently discuss these topics will demonstrate your technical competence and readiness for the role.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you've successfully interacted with end-users or stakeholders. This is crucial for the Implementation Engineer role, as you'll need to guide customers through the onboarding process.
✨Tip Number 4
Research Assured Data Protection's services and their approach to data backup and disaster recovery. Understanding their business model and how they support customers will allow you to tailor your conversations and show genuine interest in the company.
We think you need these skills to ace Implementation Engineer in Leeds
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Implementation Engineer position. Familiarise yourself with the technologies mentioned in the job description, such as enterprise backup systems and virtualisation technologies.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your experience with backup and recovery systems, networking configurations, and any cloud technologies you've worked with.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage implementations and work under pressure, as well as your communication skills.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your attention to detail.
How to prepare for a job interview at Assured Data Protection Limited
✨Understand the Company and Its Services
Before your interview, make sure to research Assured Data Protection thoroughly. Understand their services, especially around data backup and disaster recovery. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Technical Skills
As an Implementation Engineer, you'll need a solid grasp of enterprise backup systems and networking configurations. Be prepared to discuss your experience with technologies like Rubrik, Zerto, or VMware. Highlight specific projects where you've successfully implemented similar solutions.
✨Demonstrate Problem-Solving Abilities
The role involves troubleshooting installation issues and improving implementation processes. Prepare examples from your past experiences where you identified problems and implemented effective solutions. This will illustrate your critical thinking and adaptability.
✨Prepare for Communication Scenarios
Excellent communication skills are crucial for this position. Think of scenarios where you've had to explain complex technical concepts to non-technical stakeholders. Practising these examples will help you convey your ideas clearly during the interview.
