At a Glance
- Tasks: Onboard new customers and implement data protection solutions.
- Company: Global leader in data backup and disaster recovery services.
- Benefits: Hybrid working, team events, flex holidays, and a supportive environment.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in data protection.
- Qualifications: Experience with backup systems, networking, and excellent communication skills.
The predicted salary is between 35000 - 45000 € per year.
Leeds, England, United Kingdom - Full Time
Location: Hybrid – Remote / Leeds
Job Type: Full-Time
Hours: Will be working 2pm-10pm to cover EST timezone
About Us
Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support. We offer a flexible, consumption-based model to grow with your business, making data protection cost‑effective and scalable. Our purpose‑built software provides industry‑leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global datacenters ensure data sovereignty, meeting your organisation’s compliance requirements. A dedicated team is always available to recover your data and minimise disruption in the event of a disaster.
Job Summary
The Implementation Engineer will be responsible for the onboarding of new customers. Under direction from the Implementation Manager, the candidate will work with newly signed customers through the implementations process from initial kick‑off through steady state transition to support. Customers have a wide range of technologies that require a broad spectrum of skills to interpret how best to protect their environments. Candidates will need to be able to learn quickly and work independently with customer IT administrators, and key stakeholders to answer questions or direct them to resources for answers.
Key Responsibilities
- Conduct kickoff calls to begin the Implementation process
- Gather customer information for the purposes of deploying Assured Data Protection Solutions
- Build and ship appliances to customer locations
- Configure and implement on‑prem appliances
- Troubleshoot any installation‑based issues with customer and OEM
- Hold steady‑state transition calls
- Create and maintain customer documentation and knowledge base articles
- Identify areas where the implementation processes can be improved for DR or Backup
Key Skills / Requirements
- Excellent time management / organisational skills; being able to work well in critical or high‑pressure situations
- Experience with enterprise backup and recovery systems such as Rubrik, Zerto, Veritas NetBackup, Commvault, or Veeam is a major advantage
- Experience with networking configurations (IP addressing, DNS, VPN etc.)
- Experience with virtualisation technologies such as VMware, Nutanix, or Hyper-V
- Experience with Cloud Technologies
- Excellent communication skills and the ability to interact with end‑users at all levels
What We Offer
- Hybrid working options for flexibility
- Regular team‑building and off‑site company events
- A dynamic, inclusive, and collaborative work environment
At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal‑opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.
Implementation Engineer employer: Assured Data Protection Limited
Assured Data Protection is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee well-being and growth. With hybrid working options and regular team-building events, employees can thrive in a flexible environment while contributing to cutting-edge data protection solutions. The company values diversity and provides opportunities for professional development, making it an ideal place for those seeking meaningful and rewarding careers in Leeds.
Contact Detail:
Assured Data Protection Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to implementation engineering. We recommend role-playing with a friend to boost your confidence.
✨Tip Number 3
Showcase your skills during the interview. Bring examples of past projects or challenges you've tackled, especially those involving backup and recovery systems. It’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Implementation Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Implementation Engineer role. Highlight relevant experience with backup and recovery systems, as well as any networking or virtualisation skills you have. We want to see how your background aligns with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about data protection and how your skills can help us at Assured Data Protection. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills:Since this role involves interacting with customers, make sure your application reflects your excellent communication skills. Whether it's in your CV or cover letter, let us know how you've successfully worked with clients or stakeholders in the past.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Assured Data Protection Limited
✨Know Your Tech
Make sure you brush up on your knowledge of enterprise backup and recovery systems like Rubrik, Zerto, or Veeam. Being able to discuss these technologies confidently will show that you're not just familiar with them but can also apply them in real-world scenarios.
✨Master the Art of Communication
As an Implementation Engineer, you'll be interacting with various stakeholders. Practice explaining complex technical concepts in simple terms. This will help you demonstrate your communication skills and ability to work well with end-users at all levels.
✨Showcase Your Problem-Solving Skills
Prepare for situational questions where you might need to troubleshoot installation issues or improve implementation processes. Think of examples from your past experiences where you successfully resolved challenges and be ready to share them.
✨Understand the Company Culture
Familiarise yourself with Assured Data Protection's values around diversity and inclusivity. Be prepared to discuss how you can contribute to a collaborative work environment and why you believe these values are important in a tech role.
