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- Tasks: Repair smartphones and tablets, providing tech advice and excellent customer service.
- Company: iSmash is a leading tech repair company with a fun, supportive culture.
- Benefits: Earn £26,000-£26,244.75 plus commission, enjoy extra holidays, and a company pension.
- Why this job: Join an award-winning team and help people stay connected while developing your skills.
- Qualifications: Experience in smartphone repairs for brands like Apple and Samsung is preferred.
- Other info: Be part of a diverse workplace committed to inclusion and equal opportunity.
The predicted salary is between 22000 - 26000 £ per year.
Smartphone Repair Technician – £26,000- 26,244.75 + commission
Store Location: Bristol Broadmead
Experience with gadgets and helping people out? At iSmash, we rescue folks from the panic of a shattered screen, dead batteries and much more. We understand that feeling of being disconnected – it\’s like losing a part of yourself. That\’s why we connect with our customers on a personal level, put them at ease, and offer top-notch repairs to get them back online in a flash.
What You\’ll Do
- Giving devices a new lease on life: You\’ll be a tech expert, repairing smartphones and tablets. This means replacing screens, batteries, cameras – you name it.
- Being a friendly face: You\’ll greet customers, answer their questions, offer tech advice, and help them find the perfect accessories to complement their devices.
- Keeping things tidy: You\’ll maintain a clean and organised workspace, making sure you have the right tools at your fingertips.
- Prioritising safety: You\’ll follow all safety guidelines to create a secure environment for yourself and your colleagues.
What You Need
A knack for fixing things: You\’re comfortable with smartphone and tablet repairs for popular brands like Apple, Samsung and Google. whether you\’ve gained experience through previous jobs or by helping friends and family.
This position will report to the instore manager.
Benefits:
- Earn a good living: £26,000- 26,244.75 basic salary plus an attractive commission structure to boost your earnings.
- Grow with us: Develop your skills through our personalised career development programme and ongoing training opportunities.
- Enjoy great perks: Benefit from a company pension, extra holiday days that increase with each year of service, and the possibility of relocating with financial assistance.
- Maintain a healthy work-life balance: 21 days holiday plus 8 bank holidays.
- Be part of a winning team: Join an award-winning tech repair company with a fun, supportive culture and an annual awards party.
About iSmash:
iSmash is the place to go for fast, reliable repairs of smartphones, tablets, and computers. We also offer a wide selection of mobile accessories and refurbished devices. Since opening our doors in 2013, we\’ve expanded to 37 shops across the UK and are still growing, we also take pride in our lifetime warranty on screen repairs.
iSmash is part of Assurant, Inc., a global leader in business services for the connected world. Assurant is a Fortune 300 company with a long history of supporting over 300 million consumers worldwide.
At iSmash and Assurant, we embrace diversity and believe in the power of inclusion. We\’re committed to encouraging an environment where everyone feels valued and respected.
Ready to make a difference? Join our team and help us create a world without #techstress #LI-Onsite
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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Smartphone Repar Technician- Bristol Broadmead employer: Assurant
Contact Detail:
Assurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smartphone Repar Technician- Bristol Broadmead
✨Tip Number 1
Familiarise yourself with the latest smartphone models and their common issues. Being knowledgeable about popular brands like Apple, Samsung, and Google will help you stand out during the interview.
✨Tip Number 2
Practice your customer service skills. Since you'll be interacting with customers regularly, showing that you can communicate effectively and provide tech advice will make a positive impression.
✨Tip Number 3
Prepare to discuss your hands-on experience with repairs. Whether it's fixing devices for friends or previous jobs, having specific examples ready will demonstrate your capability and passion for the role.
✨Tip Number 4
Show enthusiasm for the company culture at iSmash. Research their values and express how you align with their mission to create a world without tech stress during your conversation.
We think you need these skills to ace Smartphone Repar Technician- Bristol Broadmead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with smartphone and tablet repairs. Include any specific brands you’ve worked with, like Apple or Samsung, to show you’re a good fit for the role.
Craft a Personal Cover Letter: Write a cover letter that reflects your passion for technology and customer service. Mention how you connect with customers and your approach to problem-solving when it comes to tech issues.
Showcase Your Skills: In your application, emphasise your technical skills and any previous experience in repair work. If you have certifications or training related to smartphone repairs, be sure to include those as well.
Highlight Your Customer Service Experience: Since this role involves interacting with customers, mention any past roles where you provided excellent customer service. Share examples of how you helped customers feel at ease and resolved their issues.
How to prepare for a job interview at Assurant
✨Show Your Technical Skills
Be prepared to discuss your experience with smartphone and tablet repairs. Bring examples of past work or even demonstrate your skills if asked. This will show that you have the knack for fixing things, which is crucial for the role.
✨Emphasise Customer Service
Since the job involves interacting with customers, highlight any previous experience in customer service. Share examples of how you've helped customers in the past, as being a friendly face is key to this position.
✨Ask Questions About the Company
Demonstrate your interest in iSmash by asking insightful questions about their culture, training programmes, and growth opportunities. This shows that you're not just looking for any job, but are genuinely interested in being part of their team.
✨Prepare for Safety Protocols
Familiarise yourself with safety guidelines related to tech repairs. Be ready to discuss how you would maintain a safe and tidy workspace, as this is an important aspect of the role.
