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For Companies At a Glance
- Tasks: Drive B2B growth and build partnerships to enhance customer access to device repair services.
- Company: Join Assurant, a global leader in business services with a vibrant culture.
- Benefits: Enjoy flexible working, performance bonuses, and comprehensive health benefits.
- Other info: Be part of an inclusive workplace that values innovation and collaboration.
- Why this job: Make a real impact by growing our retail network and enhancing customer experiences.
- Qualifications: Experience in business development or account management is a plus.
The predicted salary is between 45000 - 55000 £ per year.
Location: United Kingdom (hybrid/flexible options available)
The opportunity
Reporting to the Commercial Director (Retail), you’ll grow our retail network and B2B partnerships across the UK helping more customers access fast, reliable device repair and renewed device sales. You’ll spot new opportunities, build trusted relationships, and work cross-functionally to deliver commercial growth alongside a consistently great customer experience.
You’ll identify and develop new business, while strengthening our existing corporate accounts. You’ll generate and progress leads, build and manage your portfolio, and develop strong relationships with local businesses and strategic partners.
What you’ll do
- Build and deliver a B2B growth strategy for iSmash, identifying new opportunities and translating them into measurable revenue.
- Research and analyse market trends, competitor activity, and emerging sectors to identify potential clients, locations, and partnerships.
- Create and deliver plans for revenue generation, network expansion, and customer experience improvements.
- Own account management building long-term relationships with existing and prospective clients and acting as a consistent point of contact.
- Manage the sales pipeline, lead commercial negotiations, and close deals that align with business goals and customer needs.
- Run regular account reviews, understand client objectives, and propose solutions that add measurable value.
- Develop initiatives that increase repair service uptake, renewed device sales, and accessory sales across the network.
- Track KPIs, prepare proposals, and share clear performance updates with senior stakeholders.
- Represent iSmash at relevant sales and networking events, building our brand and partner community.
- Collaborate with marketing, sales, operations, and product teams to deliver joined-up plans and a great partner experience.
What you’ll bring
- Experience in business development, account management, or partnerships (a degree or equivalent experience welcomed).
- A strong track record of growing revenue in retail or telecommunications (device repair/renewed devices is a plus).
- Confident negotiation and relationship-building skills, with the ability to influence a range of stakeholders.
- Commercial mindset and comfort using data to shape decisions (e.g., pipeline, revenue, margin, and market insights).
- Clear communication and presentation skills you can tailor your approach to different audiences.
- Comfortable using CRM tools and Microsoft Office (or equivalent tools) to manage your pipeline and reporting.
Our Benefits:
- Performance Bonus Scheme
- Flexible Working
- Laptop and company mobile phone
- A range of benefits across finance, wellbeing, and social connection
- Private Medical Insurance
- Internal Wellbeing Programme
- Learning and Development opportunities
We’re committed to building an inclusive workplace where everyone can belong and do their best work. We welcome applications from all backgrounds, identities, and lived experiences. If you need any reasonable adjustments or support during the recruitment process, please let us know we’re happy to help.
Our Values
Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords.
Business Development Manager - Retail Networks in London employer: Assurant
Contact Detail:
Assurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager - Retail Networks in London
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, and conferences where you can connect with potential clients and partners. Don’t be shy; introduce yourself and share what you do. Building relationships is key in business development!
✨Tip Number 2
Leverage social media to showcase your expertise. Share insights about market trends or successful projects on platforms like LinkedIn. This not only positions you as a thought leader but also attracts attention from businesses looking for someone with your skills.
✨Tip Number 3
Follow up after meetings or networking events. A simple thank-you email can go a long way in keeping the conversation alive. Mention something specific from your chat to jog their memory and show you’re genuinely interested in collaborating.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our growth in the retail networks space.
We think you need these skills to ace Business Development Manager - Retail Networks in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Development Manager role. Highlight your experience in business development and account management, especially in retail or telecommunications, to show us you’re the right fit!
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Use specific examples of how you've grown revenue or built strong relationships in previous roles. Numbers speak volumes, so include any KPIs or metrics that demonstrate your impact.
Be Authentic: Let your personality shine through in your application. We value common sense and uncommon thinking, so don’t be afraid to show us who you are and how you think differently. This is your chance to stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Assurant
✨Know Your Market
Before the interview, dive deep into the telecommunications market and retail trends. Understand who the key players are, what challenges they face, and how your potential employer fits into this landscape. This knowledge will help you speak confidently about how you can contribute to their growth.
✨Showcase Your Relationship Skills
As a Business Development Manager, building relationships is crucial. Prepare examples of how you've successfully managed accounts or partnerships in the past. Be ready to discuss specific strategies you used to foster trust and collaboration with clients.
✨Prepare for Negotiation Scenarios
Expect questions around negotiation tactics and closing deals. Think of a few scenarios where you had to negotiate terms or resolve conflicts. Highlight your approach and the outcomes, demonstrating your ability to align business goals with customer needs.
✨Be Data-Driven
Since the role involves tracking KPIs and using data to inform decisions, come prepared with examples of how you've used data in previous roles. Discuss how you analysed market insights to drive revenue or improve customer experiences, showcasing your commercial mindset.