At a Glance
- Tasks: Build strong partnerships in the automotive sector and drive performance across dealer networks.
- Company: Join Assurant, a leading global business services company with a vibrant culture.
- Benefits: Enjoy flexible working, performance bonuses, and a range of financial and wellbeing perks.
- Other info: Collaborative environment with excellent learning and development opportunities.
- Why this job: Make a real impact in the automotive industry while developing your career.
- Qualifications: Experience in account management or the automotive industry is preferred.
The predicted salary is between 35000 - 45000 £ per year.
Location: United Kingdom | Remote working
Area: Field based role covering dealerships throughout the UK, 3 days in the field, 2 days from home
Business Unit: Client Automotive
Employment Type: Permanent | Full Time | 37.5 hours Monday to Friday
The Opportunity:
Are you passionate about building strong partnerships in the automotive sector and helping retailer networks deliver great customer outcomes? As an Account Manager within our Automotive OEM channel, you will be the day-to-day contact for OEM clients, retailer networks and internal teams. Reporting to the OEM UK Country Manager, you will support programme delivery, strengthen client relationships, contribute to commercial reviews and help drive performance across designated dealer networks.
We welcome applications from people within the Automotive industry who have insurance, finance or account management backgrounds. If you can build trusted relationships, use data and insight to support commercial conversations, and enjoy working collaboratively across clients and internal teams, we would like to hear from you.
- Support the OEM UK Country Manager with the implementation, development and continuous improvement of OEM warranty and retention product programmes.
- Work collaboratively with the wider Automotive team, clients and retailer networks to support successful programme adoption and achievement of commercial objectives.
- Help drive product attach rates at dealer level across designated clients by developing practical plans aligned to growth and customer value.
- Build, maintain and grow effective client relationships, acting as a trusted contact for day-to-day account management and client requirements.
- Contribute to client account plans by supporting the delivery of agreed goals, actions and performance priorities.
- Prepare clear meeting materials, minutes and action logs to support effective communication and follow-up.
- Work with Operational teams to ensure delivery of key SLA and KPIs.
- Support the early identification and resolution of issues, using customer feedback, complaint trends and root cause analysis to inform improvements.
- Support the UK OEM Country Manager in the development of Commercial Reviews and delivery of new products where required.
What we’re looking for:
- Experience in the motor industry, dealership management, automotive retail, insurance, finance or a related regional commercial environment would be preferred.
- Account management, field-based relationship management or regional client-facing experience.
- Confidence presenting, communicating and building relationships with a range of stakeholders, from retailer teams to senior client contacts.
- A full UK driving licence, as this is a remote, field-based role involving travel to client and retailer sites.
- Strong client relationship management skills, with the ability to listen, influence and follow through on commitments.
- An understanding of automotive add-on products, systems or related business sectors, or the curiosity and willingness to learn quickly.
- A collaborative approach and the ability to build trusted relationships with internal stakeholders and external partners.
- A track record of working towards targets, KPIs or commercial objectives.
- Knowledge of insurance sales processes would be beneficial, particularly the ability to adapt processes to support customer and client needs.
- Ability to identify opportunities to develop and grow the Accounts.
- Influencing and negotiation skills, with the ability to create positive outcomes for clients, customers and the business.
Benefits and development:
- Performance Bonus Scheme
- Flexible Working
- Company car or car allowance
- Laptop and company mobile phone
- A range of financial, wellbeing and social benefits
- Internal Wellbeing Programme
- Learning and Development opportunities
Our Values:
Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
We look forward to receiving your application.
Account Manager, Auto employer: Assurant
Assurant is an exceptional employer, offering a dynamic work culture that values innovation and collaboration. With flexible working arrangements, a performance bonus scheme, and comprehensive learning and development opportunities, employees are empowered to thrive in their roles. The company's commitment to employee wellbeing and its recognition as a top workplace make it an attractive choice for those seeking meaningful careers in the automotive sector.
