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For Companies At a Glance
- Tasks: Repair smartphones and tablets, greet customers, and maintain a tidy workspace.
- Company: iSmash is a leading tech repair company with a fun, supportive culture.
- Benefits: Earn £26,000-£26,249 plus commission, enjoy 21 days holiday, and great perks.
- Why this job: Join an award-winning team and help people stay connected while developing your skills.
- Qualifications: Experience with smartphone repairs for brands like Apple and Samsung is preferred.
- Other info: Be part of a diverse workplace committed to inclusion and equal opportunity.
The predicted salary is between 22000 - 26000 £ per year.
Smartphone Repair Technician
£26,000 – £26,249 + commission
Store Location: Edinburgh
Experience with gadgets and helping people out? At iSmash, we rescue folks from the panic of a shattered screen, dead batteries and much more. We understand that feeling of being disconnected – it\’s like losing a part of yourself. That\’s why we connect with our customers on a personal level, put them at ease, and offer top-notch repairs to get them back online in a flash.
What You\’ll Do
- Giving devices a new lease on life: You\’ll be a tech expert, repairing smartphones and tablets. This means replacing screens, batteries, cameras – you name it.
- Being a friendly face: You\’ll greet customers, answer their questions, offer tech advice, and help them find the perfect accessories to complement their devices.
- Keeping things tidy: You\’ll maintain a clean and organised workspace, making sure you have the right tools at your fingertips.
- Prioritising safety: You\’ll follow all safety guidelines to create a secure environment for yourself and your colleagues.
What You Need
A knack for fixing things: You\’re comfortable with smartphone and tablet repairs for popular brands like Apple, Samsung and Google. whether you\’ve gained experience through previous jobs or by helping friends and family.
This position will report to the instore manager.
Benefits:
- Earn a good living: £26,000- £26,249 (full time) basic salary plus an attractive commission structure to boost your earnings.
- Grow with us: Develop your skills through our personalised career development programme and ongoing training opportunities .
- Enjoy great perks: Benefit from a company pension, extra holiday days that increase with each year of service, and the possibility of relocating with financial assistance.
- Maintain a healthy work-life balance: 21 days holiday plus 8 bank holidays.
- Be part of a winning team: Join an award-winning tech repair company with a fun, supportive culture and an annual awards party.
About iSmash:
iSmash is the place to go for fast, reliable repairs of smartphones, tablets, and computers. We also offer a wide selection of mobile accessories and refurbished devices. Since opening our doors in 2013, we\’ve expanded to 37 shops across the UK and are still growing, we also take pride in our lifetime warranty on screen repairs.
iSmash is part of Assurant, Inc., a global leader in business services for the connected world. Assurant is a Fortune 300 company with a long history of supporting over 300 million consumers worldwide.
At iSmash and Assurant, we embrace diversity and believe in the power of inclusion. We\’re committed to encouraging an environment where everyone feels valued and respected.
Ready to make a difference? Join our team and help us create a world without #techstress #LI-Onsite
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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Smartphone Repair Technician- Edinburgh employer: Assurant, Inc.
Contact Detail:
Assurant, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smartphone Repair Technician- Edinburgh
✨Tip Number 1
Familiarise yourself with the most common smartphone issues and repairs. Knowing how to fix shattered screens or replace batteries for popular brands like Apple and Samsung will show your technical expertise during the interview.
✨Tip Number 2
Practice your customer service skills. Since you'll be interacting with customers regularly, being able to communicate effectively and provide friendly tech advice will set you apart from other candidates.
✨Tip Number 3
Research iSmash's company culture and values. Understanding their commitment to customer satisfaction and teamwork will help you align your answers in the interview with what they are looking for in a candidate.
✨Tip Number 4
Prepare to discuss your previous repair experiences, whether professional or personal. Sharing specific examples of how you've successfully fixed devices will demonstrate your hands-on skills and problem-solving abilities.
We think you need these skills to ace Smartphone Repair Technician- Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with smartphone and tablet repairs. Include any specific brands you’ve worked with, such as Apple or Samsung, to show you’re a good fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and customer service. Mention how you connect with customers and your approach to problem-solving when it comes to tech issues.
Showcase Your Skills: In your application, emphasise your technical skills and any previous experience in a repair environment. If you have certifications or training related to gadget repairs, be sure to include those.
Highlight Your Soft Skills: Since this role involves interacting with customers, mention your communication skills and ability to work in a team. Share examples of how you've provided excellent customer service in the past.
How to prepare for a job interview at Assurant, Inc.
✨Show Your Technical Skills
Be prepared to discuss your experience with smartphone and tablet repairs. Bring examples of past work or even demonstrate your skills if possible. This will show that you have the knack for fixing things, which is crucial for the role.
✨Emphasise Customer Service
Since the job involves interacting with customers, highlight your ability to connect with people. Share experiences where you've helped customers or provided tech advice, as this will demonstrate your friendly approach and problem-solving skills.
✨Discuss Safety Practices
Make sure to mention your understanding of safety guidelines in a repair environment. Discuss how you prioritise safety for yourself and your colleagues, as this is an important aspect of maintaining a secure workspace.
✨Express Your Enthusiasm for Growth
Talk about your eagerness to develop your skills through training opportunities. Show that you're excited about the possibility of growing with the company and contributing to its success, which aligns with iSmash's commitment to career development.