At a Glance
- Tasks: Investigate and evaluate complex liability claims while providing excellent customer service.
- Company: Join a leading insurance company with a focus on teamwork and innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with great potential for career advancement.
- Why this job: Make a real difference by resolving serious injury claims and helping clients navigate tough situations.
- Qualifications: 2+ years in bodily injury claims and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
Casualty adjuster responsible for a caseload consisting of complex coverage and liability issues and any claims involving serious injuries. This position requires thorough and complete investigations to gather sufficient information to make informed and knowledgeable coverage and liability decisions. Must also be able to develop exposures and evaluate injury claims fairly and equitably based on the damages, as well as the insurance contract, and in accordance to company policies and applicable state laws. This is a hybrid position that will require periodic in-office presence at our Birmingham, Alabama location.
Key Responsibilities
- Investigate and evaluate coverage, liability and damages in handling of all lines of coverage for personal automobile policies.
- Evaluate and negotiate fair and equitable settlements and obtain proper closing documents.
- Maintain proper reserves on all pending claims.
- Maintain current diary on all claims and review and address mail as outlined in departmental goals.
- Maintain a 1:1 closing ratio.
- Control expenses.
- Provide excellent customer service not only to our outside customers but also to other departments within the company.
- Meet and maintain general file handling goals and procedures as outlined by the company.
- Properly utilize PTS system and understand its features and functionality.
- Attend any available seminars and classes applicable to this position and the skills required to meet the job duties and responsibilities.
- Perform other various duties as assigned by Manager / Supervisor.
Requirements
- Must be able to work in a fast-paced automated production environment.
- Must employ excellent communication/interpersonal and customer service skills.
- Leadership abilities are necessary, with the ability to make autonomous decisions based on multiple facts.
- Demonstrated team building and coordination skills.
- Demonstrated ability to partner with management to identify and address operations, customer service & underwriting issues.
- Solid planning and organizational skills including time management, prioritization and attention to detail.
- Demonstrated ability to accomplish goals through influence management.
- Excellent PC skills are required.
- Maintain any required professional licenses and associated continuing education.
Preferred Experience
- At least 2 years’ experience in attorney represented bodily injury claims and significant knowledge of complex coverage issues and statutory requirements.
- Undergraduate College Degree and/or professional designation preferred; Equivalent work experience will be considered.
Liability Claims Adjuster III (Casualty Adjuster) in Birmingham employer: AssuranceAmerica
As a Liability Claims Adjuster III at our Birmingham, Alabama location, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, including ongoing training opportunities and a hybrid work model that promotes work-life balance, ensuring you can excel in your role while enjoying the vibrant culture of our team. Join us to make a meaningful impact in the insurance industry while being part of a company that values collaboration and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Liability Claims Adjuster III (Casualty Adjuster) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that interview.
✨Tip Number 2
Prepare for the interview by researching common questions for casualty adjusters. We recommend practising your responses with a friend or in front of the mirror. Confidence is key, and knowing your stuff will help you shine!
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've handled complex claims or resolved disputes in the past. We want to see your problem-solving abilities in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Liability Claims Adjuster III (Casualty Adjuster) in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience with complex coverage and liability issues, as well as any relevant customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Liability Claims Adjuster role. Share specific examples of your past work that demonstrate your ability to handle serious injury claims and negotiate settlements.
Showcase Your Communication Skills:Since this role requires excellent communication and interpersonal skills, make sure your application reflects that. Use clear and concise language, and don’t hesitate to show a bit of your personality. We love candidates who can communicate effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re proactive and keen on joining our team at StudySmarter!
How to prepare for a job interview at AssuranceAmerica
✨Know Your Stuff
Make sure you brush up on your knowledge of liability claims and coverage issues. Familiarise yourself with the specific laws and regulations that apply in Alabama, as well as any recent changes in the industry. This will show that you're not just a candidate, but someone who is genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication and customer service skills, be prepared to demonstrate these during the interview. Think of examples where you've successfully communicated complex information or resolved conflicts. This will help the interviewer see how you can handle interactions with clients and other departments.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your decision-making abilities. Prepare by thinking through past experiences where you had to evaluate claims or negotiate settlements. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use (like the PTS system), or how they measure success in this role. This shows your interest in the position and helps you gauge if it’s the right fit for you.
