Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers about payments and resolve queries while ensuring timely payments.
- Company: Join a leading organisation experiencing exciting growth in the finance sector.
- Benefits: Enjoy a supportive work environment and competitive pay.
- Why this job: This role offers a chance to develop communication skills and make a real impact.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Quick start available for the right candidate.
The predicted salary is between 28800 - 43200 £ per year.
Your new company is a leading organisation which is experiencing a period of growth and is in need of assistance within the finance function, in particular Credit Control.
Your new role will be reporting to the Credit Control Supervisor and will involve the following duties:
- Speaking with customers regarding payments.
- Discussing payment plans and offering repayment options.
- Issuing statements of accounts.
- Resolving customer queries.
The role will require a level of empathy around payment chasing but also the ability to ensure payments are received and paid on time.
What you will need to succeed:
- Experience of working within credit control.
- Good communication skills.
What you will get in return is the chance to start a new role quickly, a supportive environment with a good rate of pay.
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Credit Controller employer: Association of International Certified Professional Accountants
Contact Detail:
Association of International Certified Professional Accountants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with common credit control practices and terminology. This will help you speak confidently during any interviews and demonstrate your understanding of the role.
✨Tip Number 2
Practice your communication skills, especially in handling difficult conversations. Role-playing scenarios with a friend can prepare you for discussing payment plans and resolving customer queries effectively.
✨Tip Number 3
Research the company’s values and culture. Understanding their approach to customer service and finance can help you align your responses during interviews, showing that you’re a good fit for their team.
✨Tip Number 4
Network with professionals in the finance sector, particularly those in credit control. They can provide insights into the role and may even refer you to opportunities within their organisations.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control. Include specific examples of how you've successfully managed customer payments and resolved queries, as this will demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and empathy. Explain why you are interested in the position and how your background aligns with the company's needs, particularly in managing payment plans and customer relations.
Highlight Relevant Skills: In your application, emphasise your ability to handle difficult conversations with customers while maintaining professionalism. Mention any specific tools or software you have used in previous credit control roles to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a finance role.
How to prepare for a job interview at Association of International Certified Professional Accountants
✨Show Empathy
As a Credit Controller, you'll need to balance assertiveness with empathy. During the interview, demonstrate your understanding of customer situations and how you can approach payment discussions sensitively.
✨Highlight Communication Skills
Good communication is key in this role. Be prepared to discuss examples from your past experience where you've effectively communicated with customers, resolved queries, or negotiated payment plans.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle difficult customer interactions or late payments, and be ready to share your thought process.
✨Research the Company
Familiarise yourself with the company’s values and recent growth. This will not only help you tailor your answers but also show your genuine interest in the organisation and its mission.
