Pet Welfare Assistant – On-site Services

Pet Welfare Assistant – On-site Services

Full-Time No working from home possible
Association of Dogs and Cats Homes (ADCH)

At a Glance

  • Tasks: Care for and rehabilitate pets, ensuring their welfare before adoption.
  • Company: Join a passionate team dedicated to animal welfare in Hertfordshire.
  • Benefits: Enjoy 38 days holiday, wellbeing programmes, and professional development support.
  • Other info: Flexible hours with opportunities for personal growth and community impact.
  • Why this job: Make a real difference in the lives of pets and their future families.
  • Qualifications: Experience with animals and strong communication skills are essential.

Location: Hitchin SG4 8EU, Hertfordshire

Salary: £12,488 per annum (£24,976 FTE)

Hours: 18.75 per week

Contract type: Permanent

Closing date: 28 July 2026

Role Overview

Pet Welfare Assistant on site in our Hertfordshire rehoming and fostering team. Responsible for caring for, assessing, and rehabilitating pets prior to adoption, ensuring welfare standards, coordinating with owners and adopters, and maintaining documentation.

Responsibilities

  • Provide daily care and support for pets in accommodation.
  • Carry out behavioural and veterinary assessments, develop rehabilitation plans.
  • Prepare pets for adoption stage, including paperwork, health checks and behavioural evaluation.
  • Provide information and advice to prospective and new owners, including virtual or in‑person demonstrations.
  • Complete and record all welfare, assessment and adoption documentation.
  • Work independently and with team members, including weekends and occasional overnight shifts.
  • Meet safety and health protocols, manage cash handling and safeguarding issues.

Qualifications & Experience

  • Experience or volunteering with domestic animals or in an animal welfare setting.
  • Customer‑focused service experience with strong communication skills.
  • Good organisational and administrative skills, including computerised systems.
  • Current full driving licence.
  • Experience of cash handling (nice to have).
  • Experience with health and safety procedures (nice to have).
  • Understanding of safeguarding (nice to have).
  • Qualification or similar experience in animal behaviour or training (nice to have).

Benefits

  • 38 days holiday (up to 43 days with service), including Bank Holidays.
  • Wellbeing programmes for physical and mental health.
  • Free GP access via MetLife, private prescriptions for you and your family.
  • Health cash plan.
  • Unlimited employee assistance programme.
  • Enhanced pension scheme contribution.
  • Professional fees paid for CPD and personal development.
  • Life assurance.
  • 20% discount on Pet Plan pet insurance.
  • Enhanced family‑friendly policies.
  • Recognition scheme.
  • Annual volunteer days.
  • Charity worker discounts across retailers.

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Pet Welfare Assistant – On-site Services employer: Association of Dogs and Cats Homes (ADCH)

The Greyhound Trust is an exceptional employer, offering a unique opportunity to lead at the National Greyhound Centre in Horley. With a strong commitment to animal welfare, our work culture fosters collaboration and passion, while providing ample opportunities for professional growth through training and community engagement. Join us to not only advance your career but also to make a significant impact on the lives of retired racing greyhounds in a supportive and fulfilling environment.

Association of Dogs and Cats Homes (ADCH)

Contact Details:

Association of Dogs and Cats Homes (ADCH) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Pet Welfare Assistant – On-site Services

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Association of Dogs and Cats Homes (ADCH).

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Association of Dogs and Cats Homes (ADCH).

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Association of Dogs and Cats Homes (ADCH).

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Association of Dogs and Cats Homes (ADCH). Apply directly through us to stand out!

We think you need these skills to ace Pet Welfare Assistant – On-site Services

Animal Care
Behavioural Assessment
Rehabilitation Planning
Documentation Management
Customer Service
Communication Skills
Organisational Skills

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Association of Dogs and Cats Homes (ADCH). Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Pet Welfare Assistant – On-site Services, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Association of Dogs and Cats Homes (ADCH)

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Association of Dogs and Cats Homes (ADCH). Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!