Cycle Technician/ Sales - Cheltenham

Employer Leisure Lakes Bikes Job reference 35698Emp Location Cheltenham, Gloucestershire Salary range DOE Job added 7 October 26 Final date for applications n/a

Job Description

Who we are:

We are a family-run cycle retailer with stores nationwide and a thriving e-commerce operation. Proud to be one of the UK’s leading cycling retailers, we have built our reputation on exceptional customer service, earning a 5-star Trustpilot rating and the loyalty of cyclists across the country.

We offer an extensive range of mountain bikes, road bikes, and e-bikes from the world’s leading brands, alongside clothing, accessories, and equipment. Our expert workshop teams provide professional servicing and repairs, ensuring we support our customers at every stage of their cycling journey.

Passionate about cycling and committed to excellence, we’re always looking for enthusiastic individuals to join our growing team and help deliver the outstanding experience our customers have come to expect.

Join the Team at Leisure Lakes Bikes – Cheltenham

We are seeking a proactive, hard-working, and computer-literate individual with a passion for cycling to join our team

The ideal candidate will be conscientious, dedicated, and take pride in delivering high-quality workmanship with excellent attention to detail. You must be capable of problem-solving, managing your workload effectively, and working independently when required.

General IT competency is essential, as you will be required to use our workshop management systems to manage bookings, customer records, and workshop schedules.

Cytech Level 2 qualification and above is desirable

Along with the mechanic duties, there is a shared role with sales and will play a key role in delivering excellent customer service and supporting the day-to-day operation of our store. You will be working on a busy shop floor, assisting customers with product advice, answering questions, and helping riders find the right solutions for their needs.

Skills/Experience Required

• Qualification to Cytech level 2 or 3 is preferred, although specific training in all areas will be provided to the successful candidate.
• Previous experience within a workshop team environment is desirable, albeit not a requirement.
• General IT competency is necessary as you will be required to work as part of a team and share the diary/workload with your colleagues using a computer program and database.
• Strong communication skills and the ability to work well within a team environment.
• Assisting the sales staff on the shop floor when needed.

If you are passionate about bikes and eager to contribute your skills in a dynamic setting, we encourage you to apply for this exciting opportunity!

• Competitive rates of pay (dependant on experience)
• 28 days’ paid holiday per year
• Generous staff discounts
• Access to our Cycle to Work scheme
• The opportunity to work with some of the best brands and products in the cycling industry

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