At a Glance
- Tasks: Support the consulting team with data analysis and client queries in a dynamic environment.
- Company: Join Mercer Marsh Benefits, a global leader in workplace health and benefits.
- Benefits: Enjoy hybrid work options, professional development, and a vibrant, inclusive culture.
- Why this job: Make an impact while working with talented colleagues in a supportive atmosphere.
- Qualifications: Previous admin experience and strong Microsoft skills are essential; healthcare background is a plus.
- Other info: This is a 12-month fixed-term contract based in Bristol.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a talented individual to join our Consulting Delivery team at MercerMarsh Benefits. This role will be based in Bristol. This is a hybrid role that has a requirement of working at least three days a week in the office.
Mercer Marsh Benefits (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets. This part of our successful business is responsible for advising corporate clients on all aspects of the insured benefits relating to Healthcare and is a fantastic opportunity to continue your career with a world leading professional services company.
We will count on you to:
- Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
- Partner with internal/external stakeholders to achieve the best service for client
- Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
- Champion continuous improvement within your team/location
- Develop and maintain appropriate technical and market knowledge
- Quality check work for junior colleagues
- Attend client meetings as required
- Act as a training and technical referral for colleagues
What you need to have:
- Previous administrative experience in a professional services environment (Employee Benefits, Financial Services or Healthcare is preferred)
- A good understanding of Microsoft applications such as Excel, Word and Outlook
- Excellent written and oral communication skills
- Ability to work with numbers
- Excellent planning and organisation skills with the ability to work to deadlines
- Ability to work on own and as a team player, establishing good rapport with clients and colleagues
What makes you stand out?
- Experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in Healthcare Insurance related experience
- Industry recognised qualifications
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Health and Benefits Administrator (12 month FTC) employer: Association of Collegiate Conference and Events Directors-International
Contact Detail:
Association of Collegiate Conference and Events Directors-International Recruiting Team
reasonableaccommodations@mmc.com
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Benefits Administrator (12 month FTC)
✨Tip Number 1
Familiarise yourself with the specific benefits and healthcare solutions that Mercer Marsh Benefits offers. Understanding their services will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Mercer Marsh Benefits on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Brush up on your data analysis skills, particularly in Excel, as this role involves gathering and analysing data for client projects. Consider taking a short online course to enhance your proficiency, which will make you stand out as a candidate.
✨Tip Number 4
Prepare to discuss your experience with client interactions and how you've handled queries in previous roles. Being able to articulate your communication skills and problem-solving abilities will be crucial in demonstrating your fit for the position.
We think you need these skills to ace Health and Benefits Administrator (12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in professional services like Employee Benefits or Healthcare. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Mercer Marsh Benefits and how your skills align with their needs. Mention your experience with Microsoft applications and your ability to handle client queries effectively.
Showcase Communication Skills: Since excellent written and oral communication skills are essential, ensure your application is free from errors and clearly articulates your thoughts. Consider including examples of how you've successfully communicated with clients or colleagues in the past.
Highlight Continuous Improvement: Demonstrate your commitment to continuous improvement by providing examples of how you've contributed to process enhancements in previous roles. This aligns well with the company's focus on championing improvement within teams.
How to prepare for a job interview at Association of Collegiate Conference and Events Directors-International
✨Showcase Your Administrative Experience
Make sure to highlight your previous administrative experience, especially in professional services like Employee Benefits or Healthcare. Be prepared to discuss specific examples of how you've successfully managed tasks and supported teams in similar environments.
✨Demonstrate Technical Proficiency
Since the role requires a good understanding of Microsoft applications, brush up on your Excel, Word, and Outlook skills. You might be asked to demonstrate your ability to analyse data or create reports, so be ready to discuss your experience with these tools.
✨Prepare for Client Interaction Scenarios
Given that you'll be dealing with client and member queries, think about past experiences where you successfully handled similar situations. Prepare to discuss how you communicate effectively, both verbally and in writing, to ensure client satisfaction.
✨Emphasise Team Collaboration
This role requires working closely with both internal and external stakeholders. Be ready to share examples of how you've established rapport with colleagues and clients, and how you contribute to a positive team environment while also being able to work independently.