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- Tasks: Manage client relationships and conduct credit control conversations in English and Dutch.
- Company: Bibby Financial Services, a growing company with a supportive culture.
- Benefits: Up to £30,000 salary, hybrid working, and clear career progression opportunities.
- Why this job: Join a dynamic team where your ambition and curiosity will be nurtured.
- Qualifications: Fluency in Dutch and English, strong communication skills, and a customer-focused attitude.
- Other info: Collaborative environment with over 150 colleagues for support and growth.
The predicted salary is between 24000 - 30000 £ per year.
Up to £30,000 + benefits
Leicester | Hybrid working
If you enjoy building relationships, having proper conversations with customers and bringing structure to something that could easily become messy: this one’s worth a look.
Bibby Financial Services are growing, and we’re looking for a Dutch-speaking Credit Controller to join our Leicester team. You’ll work in a supportive, collaborative environment, with the flexibility of hybrid working (three days in the office, two from home) and clear opportunities to progress your career.
Why this role?
At Bibby, people don’t stand still. We actively promote from within and many of our recent vacancies have been filled by people who started in roles just like this one. If you’re ambitious, curious and keen to develop, you’ll be supported every step of the way.
You don’t need experience in invoice finance, we’ll teach you that. What we’re really looking for is someone who’s confident on the phone, organised and comfortable managing relationships in both English and Dutch.
What You’ll Be Doing
- Managing your own ledger across a portfolio of UK and Dutch clients
- Building strong, long-term relationships with customers
- Having telephone-based credit control and risk assessment conversations
- Reviewing documentation and analysing risk
- Working closely with colleagues to deliver a high-quality, joined-up service
You’ll be part of a wider community of 55 Credit Controllers, working alongside more than 150 colleagues across our Leicester and Manchester offices, so support is never far away.
What We’re Looking For
- Fluency in Dutch and English (spoken and written)
- Experience in customer support, credit control, or a similar customer-facing role
- Strong telephone communication and administrative skills
- Confidence handling conversations
Credit Controller in Narborough employer: Association of Canadian Ergonomists
Contact Detail:
Association of Canadian Ergonomists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Narborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bibby Financial Services. Understand their values, culture, and what they’re all about. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your communication skills and how you can build relationships, as these are key for the Credit Controller role.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you’ve successfully managed customer relationships or resolved issues. This will demonstrate your organisational skills and confidence in handling conversations, which is exactly what they’re looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Credit Controller in Narborough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Credit Controller role. Highlight your relevant skills and experiences that align with what we’re looking for, especially your ability to manage relationships and communicate effectively in both English and Dutch.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Bibby Financial Services!
How to prepare for a job interview at Association of Canadian Ergonomists
✨Know Your Stuff
Before the interview, make sure you understand the basics of credit control and the specific responsibilities of the role. Familiarise yourself with common terms and processes, even if you don’t have direct experience. This will show your enthusiasm and willingness to learn.
✨Show Off Your Communication Skills
Since this role involves a lot of phone conversations, practice speaking clearly and confidently in both English and Dutch. You might want to prepare some examples of how you've successfully managed customer relationships in the past, as this will demonstrate your ability to handle conversations effectively.
✨Be Organised
Bring a notepad or digital device to jot down important points during the interview. This shows that you’re organised and serious about the role. Plus, it’ll help you remember key details to follow up on later, which can impress your interviewers.
✨Ask Thoughtful Questions
Prepare a few questions about the company culture, team dynamics, or opportunities for progression. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!