At a Glance
- Tasks: Manage bad debt protection applications and support clients with excellent service.
- Company: Join Bibby Financial Services, a leader in supporting SMEs since 1982.
- Benefits: Enjoy private healthcare, flexible benefits, and 25 days holiday plus more!
- Other info: Hybrid working model with opportunities for career development.
- Why this job: Be part of a dynamic team that values relationships and fosters growth.
- Qualifications: Experience in administration and customer service, ideally in financial services.
The predicted salary is between 20400 - 30600 £ per year.
Overview
Bad Debt Protection Administrator – Manchester – Hybrid. Bibby Financial Services have an exciting opportunity available for a reliable Bad Debt Protection Administrator to join our team on a hybrid basis with the flexibility of any of our UK offices. This is a full time, permanent position with a competitive salary of £25,500 per annum.
We’ve supported small and medium-sized enterprises (SMEs) since 1982 and we support more than 9,000 businesses worldwide. We are proud to help businesses grow and thrive in domestic and international markets.
We are in the business of relationships. We value our people and strive to create an engaging, fast-paced and collaborative workplace where you can own your work, work flexibly, and deliver for our clients while managing risk for the business.
As our Bad Debt Protection Administrator, you will form an integral part of our Bad Debt Protection Administration function, delivering a high level of service to BFS colleagues and clients and protecting Bibby from unnecessary risk.
If you would like to join us, please click Apply today to be considered for the Bad Debt Protection Administrator role. We are committed to being an inclusive place to work and will provide adjustments to support you through any stage of the recruitment process. We reserve the right to close applications early. No agencies, please.
Location: Manchester (Hybrid) | Employment type: Full-time
Responsibilities
- Oversee and audit Cover Limit applications (initial requests, increases and appeals) and manage providers to action within agreed service levels.
- Oversee and audit withdrawn and reduced Cover Limits, ensuring BFS colleagues and clients are advised within agreed timescales.
- Take receipt of, log and submit provider claims received from Business Centres when a bad debt has occurred.
- Pre-assess claims using knowledge of our Trade Credit Insurance Policy and Invoice Finance Agreements to ensure compliance and timely handling within service levels, including reviewing supporting documents and background to the bad debt.
- Manage requests for BDP exceptional pricing flexibility, logging and responding within service levels; assess pricing requests within delegated authority, considering risk and commercial factors.
- Support DRAs by inputting key information into dashboards to support credit risk analysis.
- Deliver a high level of service to BFS colleagues and clients, liaising with DRAs to minimise risk while maximizing benefits of the BDP product.
Qualifications and Experience
- Experience in a high-volume administration function.
- Customer service experience.
- Experience in a Financial Services environment.
Skills
- Strong IT skills, particularly Excel.
- Attention to detail.
- Excellent written and verbal communication.
Benefits
- Private healthcare for you and your family
- Company pension scheme
- Flexible benefits such as gym membership, technology, or health assessments
- Access to online wellbeing centre
- Discounts from various businesses
- 25 days holiday (increasing with service) with option to buy or sell more
- EV/PHEV salary sacrifice options available
Additional information
Referrals increase your chances of interviewing at Bibby Financial Services. We reserve the right to close applications early. No agencies, please. If you need adjustments to support you through any stage of the recruitment process, let us know.
Bad Debt Protection Administrator in Salford employer: Association of Canadian Ergonomists
Bibby Financial Services is an exceptional employer, offering a dynamic and inclusive work environment in Manchester where you can thrive as a Bad Debt Protection Administrator. With a strong focus on employee growth, we provide comprehensive benefits including private healthcare, a generous pension scheme, and flexible working options that promote work-life balance. Join us to be part of a collaborative team dedicated to supporting SMEs while enjoying the unique advantages of our hybrid work model.
Contact Details:
Association of Canadian Ergonomists Recruitment Team
StudySmarter Expert Advice🤫
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