Venue Operations manager at Woolwich Creative District Trust

Venue Operations manager at Woolwich Creative District Trust

Based: The Fireworks Factory 11 No. 1 Street London SE18 6HD

The Venue Operations Manager will support the Head of Operations in ensuring the smooth, safe, and efficient running of Woolwich Works. Acting as second-in-command within the operations team, they will take responsibility for duty management, working evenings and weekends to oversee the day-to-day operation of the venue. They will directly manage the Welcome Desk team and volunteers, ensuring exceptional customer service and a welcoming environment for all visitors.

This role will be instrumental in facilitating a diverse range of activities, including performances, rehearsals, workshops, meetings, weddings, parties, and commercial events. The Venue Operations Manager will ensure that all spaces within the venue—including a 1,500m² flexible performance and event space, multiple studios, function rooms, public foyers, bars, a café, an outdoor courtyard, and essential backstage areas such as dressing rooms, workshops, and green rooms—are operationally ready, well-maintained, and meet the highest standards of presentation, safety, and accessibility.

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