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- Tasks: Supervise Facilities and Customer Service operations, ensuring smooth day-to-day running.
- Company: Join the prestigious Royal College of Music, ranked No. 1 for Music and Performing Arts.
- Benefits: Permanent, full-time role with a supportive team and opportunities for growth.
- Why this job: Be part of a world-leading institution and make a real impact on campus life.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: Dynamic environment with a focus on security and safety for all users.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2025 QS World University Rankings, in which we were ranked as the global No. 1 institution for both Music and Performing Arts. The College has held this world-leading place in Performing Arts for four successive years, while Music is a new subject introduced to the rankings in 2024.
The RCM is seeking an Operations Supervisor to join the diverse Estates & Facilities team at the College. The post-holder will provide fluid and efficient supervision of a range of Facilities, Front of House and Customer Service operations and relevant teams. The successful candidate will be capable of supporting every facet of the Estates department with day-to-day operations, including serving as building Duty Manager for the campus. The Operations Supervisor will respond to all emergencies in a professional, competent manner, ensuring the general security and safety of the College and its users.
This post is offered on a permanent, full-time basis and is immediately available.
Contact details: recruitment@rcm.ac.uk, 0207 591 4840 and 0207 591 4782, Royal College of Music, Prince Consort Road, London, SW7 2BS.
Operations Supervisor employer: Association of British Orchestras
Contact Detail:
Association of British Orchestras Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to the Royal College of Music. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the RCM's values and recent projects. We want to see how you can fit into our culture and contribute to our mission. Show us you're not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We love authenticity! Use examples from your past experiences that highlight your skills in operations and customer service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the RCM team.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Supervisor role. Highlight any relevant experience in facilities management or customer service, as this will show us you’re a great fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working at the Royal College of Music and how your background makes you the perfect candidate for this position.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've handled emergencies or challenging situations in the past. We want to see that you can keep calm under pressure and ensure the safety of everyone on campus.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Association of British Orchestras
✨Know Your Stuff
Make sure you understand the role of an Operations Supervisor and the specific responsibilities that come with it. Familiarise yourself with the Royal College of Music's values and how they align with your own experience in facilities management and customer service.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully handled emergencies or difficult situations. The interviewers will want to see how you can maintain calm and professionalism under pressure, so have a few stories ready that highlight your ability to think on your feet.
✨Ask Insightful Questions
Prepare thoughtful questions about the Estates & Facilities team and the challenges they face. This shows your genuine interest in the role and helps you gauge if the environment is the right fit for you. Questions about team dynamics or future projects can be particularly engaging.
✨Dress the Part
While the RCM is a creative environment, it's still important to present yourself professionally. Opt for smart-casual attire that reflects your understanding of the role while also being comfortable enough to move around if needed. First impressions matter!
