At a Glance
- Tasks: Deliver outstanding pastoral care and support young people's wellbeing through music.
- Company: Join a creative organisation dedicated to youth development and safeguarding.
- Benefits: Hybrid working, health cash plan, discounts, and 24/7 support helpline.
- Other info: Collaborative office near Holborn with opportunities for growth and development.
- Why this job: Make a real difference in young people's lives while working in a vibrant environment.
- Qualifications: Strong team management skills and experience in handling sensitive conversations.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Youth Support Manager to deliver outstanding pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You will manage the year‑round processes, people and routines that enable consistent safeguarding and welfare practice, champion NYO’s ethos and help young people thrive on every project. You will also be a visible and responsive point of contact for young people and staff during NYO activity, residential courses and non‑residential and online delivery.
Responsibilities:
- Line‑manage the Youth Support Co‑ordinator and manage the freelance Support Team workforce.
- Ensure that pastoral needs are embedded into project planning, risk assessment, delivery and debrief processes.
- Deliver outstanding pastoral care and safeguarding across NYO’s national programme.
- Act as a visible and responsive point of contact for young people and staff during NYO activity, residential courses and online delivery.
- Manage conversations with teenagers and their parents/carers, handle sensitive information and coordinate practical logistics in a busy residential environment.
- Support the development of consistent safeguarding and welfare practice throughout the organisation.
Qualifications:
- Strong team‑management skills.
- Rigorous approach to administration.
- Confidence handling conversations with teenagers and their parents/carers, managing sensitive information.
- Experience coordinating practical logistics in a residential environment.
- Ability to embed pastoral care into project planning.
Benefits and Working Conditions:
Our offices near Holborn in central London provide a collaborative and creative environment. NYO offers hybrid working, a health cash plan, a cycle‑to‑work scheme, retail and entertainment discounts, and a 24/7 counselling and support helpline. Most NYO projects take place during school holidays or at weekends, and the postholder will be expected to attend the majority of residential activities. The role includes some weekend and statutory holiday working, for which a TOIL policy is in place. Outside project periods, the core office days are Tuesday and Wednesday.
Location: 10 Great Turnstile, London, WC1V 7JU.
Youth Support Manager in London employer: Association of British Orchestras
NYO is an exceptional employer that prioritises the wellbeing and development of young people through music, offering a collaborative and creative work environment in central London. With benefits such as hybrid working, a health cash plan, and a supportive culture that values pastoral care, employees have ample opportunities for personal and professional growth while making a meaningful impact in the lives of young individuals. The role of Youth Support Manager not only allows for direct engagement with youth but also fosters a strong sense of community and purpose within the organisation.
Contact Details:
Association of British Orchestras Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Youth Support Manager in London
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We think you need these skills to ace Youth Support Manager in London
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Tailor Your Documents to the Role:For a full-time role like Youth Support Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Association of British Orchestras
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When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Association of British Orchestras. Sharing personal stories or insights can really make us stand out.
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