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- Tasks: Supervise Facilities and Customer Service operations, ensuring smooth day-to-day running.
- Company: Join the prestigious Royal College of Music, ranked No. 1 for Music and Performing Arts.
- Benefits: Permanent, full-time role with a vibrant work environment and career growth opportunities.
- Why this job: Be part of a world-leading institution and make a real impact on campus operations.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: Dynamic team atmosphere with a focus on security and safety.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2025 QS World University Rankings, in which we were ranked as the global No. 1 institution for both Music and Performing Arts. The College has held this world-leading place in Performing Arts for four successive years, while Music is a new subject introduced to the rankings in 2024.
The RCM is seeking an Operations Supervisor to join the diverse Estates & Facilities team at the College. The post-holder will provide fluid and efficient supervision of a range of Facilities, Front of House and Customer Service operations and relevant teams. The successful candidate will be capable of supporting every facet of the Estates department with day-to-day operations, including serving as building Duty Manager for the campus.
The Operations Supervisor will respond to all emergencies in a professional, competent manner, ensuring the general security and safety of the College and its users.
Job reference number: 200-26
Closing date: 9am Monday 16 February 2026
Interview date: Wednesday 25 February 2026
This post is offered on a permanent, full-time basis and is immediately available.
Contact details and Royal College of Music, Prince Consort Road, London, SW7 2BS
Operations Supervisor in London employer: Association of British Orchestras
Contact Detail:
Association of British Orchestras Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Royal College of Music on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest in the position.
✨Tip Number 2
Prepare for the interview by researching the RCM's values and recent projects. We want to show that we’re not just a good fit for the Operations Supervisor role, but that we also align with their mission and culture.
✨Tip Number 3
Practice common interview questions, especially those related to facilities management and customer service. We should be ready to share specific examples from our past experiences that highlight our skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit for the Operations Supervisor position.
We think you need these skills to ace Operations Supervisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Supervisor role. Highlight relevant experience in facilities management and customer service, and don’t forget to showcase any leadership skills you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at the Royal College of Music and how your skills align with the job description. Keep it engaging and personal.
Showcase Your Problem-Solving Skills: As an Operations Supervisor, you'll need to handle emergencies and ensure safety. In your application, share examples of how you've successfully managed challenges in previous roles. We love a good story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Association of British Orchestras
✨Know Your Stuff
Make sure you’re familiar with the Royal College of Music's history and its current standing in the music and performing arts world. Brush up on their values and recent achievements, especially their ranking as the global No. 1 institution. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Operations Supervisor, you'll need to demonstrate your ability to lead and manage teams effectively. Prepare examples from your past experiences where you've successfully supervised operations or handled emergencies. Be ready to discuss how you ensure safety and security in a busy environment.
✨Customer Service is Key
Since the role involves Front of House and Customer Service operations, think about how you can highlight your experience in these areas. Prepare to share specific instances where you’ve gone above and beyond for customers or resolved conflicts efficiently. This will show that you understand the importance of excellent service.
✨Ask Thoughtful Questions
Interviews are a two-way street, so come prepared with questions that show your interest in the role and the college. Ask about the team dynamics within the Estates & Facilities department or how they handle emergencies. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
