Legacies and Appeals Manager in London

Legacies and Appeals Manager in London

London Full-Time 42000 - 42000 € / year (est.) Home office (partial)
Association of British Orchestras

At a Glance

  • Tasks: Lead fundraising efforts through legacies and individual-giving appeals at Wigmore Hall.
  • Company: Join the iconic Wigmore Hall, celebrating 125 years of musical excellence.
  • Benefits: Enjoy 22 days annual leave, private health insurance, and hybrid working options.
  • Other info: Be part of a dynamic team with opportunities for personal and professional growth.
  • Why this job: Make a real impact in the arts while building meaningful relationships with supporters.
  • Qualifications: Experience in fundraising and excellent communication skills are essential.

The predicted salary is between 42000 - 42000 € per year.

Salary: £42,000

Contract type: Permanent (full‑time, part‑time arrangements available for the right candidate)

Reporting and Working Arrangements

  • Responsible to: Artistic and Executive Director, Wigmore Hall
  • Directly responsible to: Head of Development and Marketing
  • Works closely with: Head of Membership and Appeals
  • Working hours: Monday – Friday, 10am – 6pm (evening and weekend work as required, time off in lieu)

Benefits

  • 22 days’ annual leave plus bank holidays
  • Access to private health insurance (after 6 months)
  • Employee assistance programme
  • Training and development opportunities
  • Hybrid working

About The Role

As Wigmore Hall celebrates its 125th anniversary, we are embarking on a new fundraising phase and need a highly motivated and strategic Legacies and Appeals Manager. You will secure support through legacies and individual‑giving appeals, meet ambitious fundraising goals, and continue the growth of The Director’s Fund. The role will drive donor acquisition, cultivate relationships, and provide exceptional stewardship to our growing community of supporters.

Main Duties and Responsibilities

Legacies
  • Lead implementation of Wigmore Hall’s legacy‑giving strategy.
  • Engage and steward legacy pledgers and their families and executors.
  • Manage legacy pledges and ‘in‑memory’ gifts and oversee their communication.
  • Liaise with solicitors and ensure excellent communication between them and Wigmore Hall.
  • Manage legacy‑related programme activity and communications, including Wigmore Society and legacy events.
  • Collaborate with Marketing and Publications to develop legacy‑giving materials.
  • Embed legacy messaging across wider fundraising activities.
  • Act as an internal ambassador for legacy giving.
  • Maintain knowledge of legacy law, Inheritance Tax rules and sector developments.
Appeals
  • Shape and deliver compelling individual‑giving campaigns and appeals (e.g. Hall’s Audience Fund, Gift Aid appeals).
  • Take ownership of appeals activity end‑to‑end, ensuring effective planning, delivery and contribution to income targets.
  • Contribute to strategies that attract new donors and deepen relationships with existing supporters.
  • Monitor and evaluate campaign performance, improving engagement and maximising income.
Communication and Reporting
  • Act as lead contact for legacy enquiries and oversee management of legacy gifts from notification to receipt.
  • Maintain accurate, up‑to‑date donor records in the CRM system (Tessitura).
  • Produce regular reports on legacy and individual‑giving activity, income and pipeline.
  • Oversee legacy income forecasting and contribute to reporting as required.
  • Ensure compliance with legislation, GDPR and the Fundraising Regulator’s Code of Practice.

Person Specification

  • Proactive, confident, personal approach to building relationships and securing new financial support.
  • Experience in face‑to‑face individual fundraising with a strong track record of acquiring new donors (ideally legacy donors) and/or managing appeals.
  • Excellent interpersonal and communication skills; ability to engage donors and stakeholders at all levels.
  • Strong attention to detail and ability to create tailored, strategic plans.
  • Passion for fundraising and commitment to delivering exceptional donor experiences.
  • Experience with CRM systems (ideally Tessitura) to manage donor data and track progress.
  • High standard of computer literacy.
  • Positive team player, collaborative, solution‑focused attitude.
  • Accountable for own responsibilities.

Legacies and Appeals Manager in London employer: Association of British Orchestras

Wigmore Hall is an exceptional employer that values its staff and fosters a supportive work culture, particularly as we celebrate our 125th anniversary. With a commitment to employee growth through training opportunities, flexible working arrangements, and a comprehensive benefits package including private health insurance and generous annual leave, we empower our team to thrive in their roles. Join us in making a meaningful impact through fundraising while enjoying a collaborative environment in the heart of London.

Association of British Orchestras

Contact Detail:

Association of British Orchestras Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Legacies and Appeals Manager in London

Tip Number 1

Network like a pro! Get out there and connect with people in the fundraising world. Attend events, join online forums, and don’t be shy about reaching out to current employees at Wigmore Hall. A friendly chat can sometimes lead to opportunities that aren’t even advertised!

Tip Number 2

Show your passion for fundraising! When you get the chance to speak with someone from Wigmore Hall, make sure to express your enthusiasm for their mission. Share your ideas on how you could contribute to their legacy-giving strategy or individual-giving campaigns. Let them see your commitment!

Tip Number 3

Prepare for interviews by researching Wigmore Hall’s past fundraising campaigns. Be ready to discuss what worked, what didn’t, and how you could bring fresh ideas to the table. This shows you’re not just interested in the role but also invested in their success.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Make sure to tailor your application to highlight your experience in face-to-face fundraising and your knack for building relationships.

We think you need these skills to ace Legacies and Appeals Manager in London

Fundraising Strategy
Donor Acquisition
Relationship Management
Legacy Giving Knowledge
Campaign Planning
Communication Skills
CRM Management (Tessitura)

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Legacies and Appeals Manager role. Highlight your experience in fundraising and relationship-building, as these are key for us at Wigmore Hall.

Show Your Passion:We love seeing candidates who are genuinely passionate about fundraising. Share your enthusiasm for the arts and how you can contribute to our mission during your application.

Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to see your relevant skills and experiences.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.

How to prepare for a job interview at Association of British Orchestras

Know Your Legacy Giving

Familiarise yourself with legacy giving strategies and the specific goals of Wigmore Hall. Be ready to discuss how you can contribute to their fundraising phase, and think of examples from your past experience that demonstrate your success in securing legacy donations.

Showcase Your Campaign Skills

Prepare to talk about your experience in shaping and delivering individual-giving campaigns. Bring along specific examples of campaigns you've managed, including the planning process, execution, and how you evaluated their success. This will show your strategic thinking and ability to meet income targets.

Engage with Their Mission

Research Wigmore Hall’s history and its current initiatives, especially around their 125th anniversary. Show genuine enthusiasm for their mission and how you can help deepen relationships with supporters. This will demonstrate your passion for fundraising and commitment to their cause.

Be Ready for Relationship Building

Think about how you can build and maintain relationships with donors and stakeholders. Prepare examples of how you've successfully engaged with individuals in the past, particularly in a fundraising context. Highlight your interpersonal skills and proactive approach to securing financial support.