Dispensing optician, home-based
We’re looking for a qualified Dispensing optician to join our domiciliary team in a home-based sales role. After our opticians carry out eye examinations in care homes and residents’ own homes, you’ll follow up by phone with patients and/or their next of kin to talk through the results, explain any recommendations or referrals, and – where spectacles or other optical products are advised – finalise and confirm the sale. This is a telephone-based consultation and sales role rather than a bench-dispensing post, so we’re looking for someone who’s just as confident on the phone as they are with clinical dispensing knowledge.
Location
Office 33 Imex Centre, 575-599 Maxted Rd, Hemel Hempstead, HP2 7DX. This is a fully remote position, so you’ll need a quiet, professional space to work from home and a reliable internet connection.
Contract Type
Full time or Part time
Closing date
2026-09-22
What You’ll Be Doing
- Following up by phone with patients and/or their next of kin after domiciliary eye exams to explain results and recommendations
- Recommending suitable frames, lenses, and coatings based on each patient’s prescription and lifestyle
- Handling questions and pricing conversations confidently to convert enquiries into confirmed orders
- Processing orders accurately, checking all dispensing details are correct
- Keeping clear records of calls and following up promptly where needed
- Working closely with our field-based optometry team for a smooth patient journey
- Providing patient, compassionate care — especially important with elderly or vulnerable residents
About You
- Qualified Dispensing optician (GOC registered) with substantial dispensing experience
- Confident, personable telephone manner with genuine sales ability
- Comfortable discussing pricing and closing sales without being pushy
- Strong understanding of prescriptions, lens types, and coatings
- Patient and empathetic, especially when speaking with elderly or vulnerable people
- Good IT skills, comfortable using phone and dispensing software systems
- Self-motivated and disciplined when working independently from home
Business website
Opticall
Salary
DOE
Working hours
Mon - Fri 9 - 5.30
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Dispensing optician, home-based in Hemel Hempstead employer: Association of British Dispensing Opticians
The Association of British Dispensing Opticians in Coates, England, is an excellent employer that prioritises exceptional patient care within a supportive and friendly independent practice. Employees benefit from a competitive salary, opportunities for professional growth, and a collaborative work environment that encourages innovation and personal development.
Contact Details:
Association of British Dispensing Opticians Recruitment Team
