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- Tasks: Join our Events team to plan and deliver exciting conferences and awards.
- Company: British Society for Rheumatology supports members with expertise in rheumatology.
- Benefits: Enjoy 30 days annual leave, hybrid working, and a range of wellness perks.
- Why this job: Gain hands-on experience in event management while promoting diversity and inclusion.
- Qualifications: Experience in events and customer service is essential; CRM knowledge is a plus.
- Other info: We value diversity and encourage applications from underrepresented groups.
The predicted salary is between 30000 - 42000 £ per year.
About the role
BSR events are a key benefit to members and the wider rheumatology community, offering the very latest in science, innovation, research, and cases. Our events team delivers the award-winning Annual Conference in a hybrid format to c2500 delegates, plus our Case-based Conference, as well as a programme of celebratory awards. This role sits within the Events team, which is responsible for delivering BSR’s annual conferences and awards. The team of four includes the Head of Events, Events Manager, Digital Events Manager, and the Events Executive, who assists in the planning and delivery of our hybrid and in-person events. You will work on a range of areas, including registration, logistics, being the main point of contact for delegates, and liaising with venues and suppliers. This is an exciting role for someone looking to get more exposure to different areas of events and working with multiple stakeholders.
Responsibilities
- Manage the registration process for BSR conferences, including online booking journey, managing CRM/registration systems, end-to-end customer service and reporting registration data insights.
- Work with the Events Manager on the delivery of conference programmes and networking events.
- Lead on event logistics, including awards, abstract poster submissions, and Continuing Professional Development (CPD) accreditation, accommodation, travel arrangements and speaker expenses.
- Champion BSR’s values by leading on Equity, Diversity and Inclusion (EDI) and accessibility for conferences, working with venues and suppliers to ensure a positive experience for attendees.
- Support the Events Manager and Business Development Manager with sponsor and exhibition deliverables in areas including registration and posters.
- Manage event and registration enquiries, providing excellent customer service.
- Support the Digital Events Manager with online conference integrations and data reporting.
- Input into our event budgets by monitoring progress and providing financial reporting and reconciliation against income and expenditure.
- Work with the Marketing and Communications team to create digital content to engage our audiences.
- Support with BSR committee liaison and logistics.
General:
- Be a core member of the events team by attending and contributing to all planning meetings, venue site visits and delivery of events onsite.
- Identify and contribute ideas on how to improve processes and ways of working.
- Undertake any other reasonable duties as required by the Head of Events.
Experience
- Experience of working in events.
- Ability to demonstrate understanding of the requirements of event management and customer service elements of the role.
- Proven project planning and coordination experience.
- Ability to work with databases and use CRM.
- Experience in managing delegate registration and event data.
- Experience of liaising with venues and suppliers.
- Ability to demonstrate use of initiative and innovation to make positive improvements or efficiencies.
Benefits
- 30 days Annual Leave & Bank Holiday.
- Incentive Scheme.
- Income Protection Scheme.
- Pensions Scheme employer Pension Contribution 9%.
- Life Assurance.
- Interest-free Season Ticket Loans.
- Ride-to-work Scheme.
- Interest-free loan scheme.
- Parental and family leave.
- Paternity Leave: 6 weeks at full pay.
- Free Period Products.
- Free flu Vaccinations.
- Mental Health First Aiders.
- Enhanced sick pay offer is: Up to two years’ service: 4 weeks full pay and 4 weeks half pay; After two years’ service: 12 weeks full pay and 12 weeks half pay.
Working locations
Hybrid model, working in the London office and remotely. Travel requires and staff forum or peer group meetings.
BSR is committed to encouraging inclusion, equality, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
Events Executive employer: Association of Association Executives
Contact Detail:
Association of Association Executives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Executive
✨Tip Number 1
Familiarise yourself with the latest trends in event management, especially in hybrid formats. Understanding how to engage both in-person and virtual attendees will set you apart as a candidate who is ready to contribute immediately.
✨Tip Number 2
Network with professionals in the events industry, particularly those who have experience with conferences and awards. Attend relevant events or webinars to make connections and learn from their experiences.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully managed delegate inquiries or resolved issues in past roles. This will demonstrate your ability to provide excellent support in a fast-paced environment.
✨Tip Number 4
Research BSR’s values and initiatives, particularly around Equity, Diversity, and Inclusion (EDI). Being able to discuss how you can contribute to these areas during your interview will highlight your alignment with the organisation's mission.
We think you need these skills to ace Events Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management, customer service, and project coordination. Use specific examples that demonstrate your skills in managing registrations and liaising with venues.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention how your values align with BSR’s commitment to equity, diversity, and inclusion, and provide examples of how you've championed these values in past roles.
Showcase Relevant Skills: Emphasise your ability to work with databases and CRM systems, as well as your experience in managing delegate registration and event data. Highlight any specific software or tools you are proficient in that are relevant to the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in event management.
How to prepare for a job interview at Association of Association Executives
✨Know Your Events Inside Out
Familiarise yourself with the events that the company has hosted in the past, especially the Annual Conference and Case-based Conference. Be prepared to discuss what you found interesting about these events and how you could contribute to their success.
✨Showcase Your Customer Service Skills
As the role involves managing delegate registration and enquiries, be ready to share examples of how you've provided excellent customer service in previous roles. Highlight any specific situations where you went above and beyond for a client or attendee.
✨Demonstrate Your Project Management Experience
Prepare to discuss your experience with project planning and coordination. Bring examples of past events you've managed or contributed to, focusing on logistics, timelines, and how you handled challenges that arose during the planning process.
✨Emphasise Your Teamwork and Collaboration Skills
The role requires working closely with various stakeholders, so be ready to talk about your experience in team settings. Share instances where you collaborated effectively with others, particularly in event settings, and how you contributed to a positive team dynamic.
