Education and Training Administrator

Honourable Society of the Inner Temple is one of the four historic Inns of Court in London. Alongside Middle Temple, Gray’s Inn, and Lincoln’s Inn, it plays a central role in the education and professional life of barristers in England and Wales. The Inner Temple has a rich history that stretches back to the 14th century.

About the role

To provide administrative support to the Education and Training Department to enable the department to deliver an extensive programme of outreach and educational activities for school students, undergraduates, student barristers, pupils and practising barristers. Duties include general office administration such as diary management, preparing and circulating papers ahead of meetings, taking minutes, database management, maintaining inventory levels and supporting the department with various education and outreach activities. This post also provides administrative support to the Director of Education and Training. There will be a requirement to occasionally work in the evenings and at weekends.

Responsibilities

• Office Support: Support the effectiveness of the office environment, by ordering stationery; maintaining stock levels; and liaising, when required, with other departments and external suppliers. Organise the office and storerooms to ensure the safe and effective storage of materials. Record and manage office expenditure within allocated budgets.
• Operational Delivery: Input data into the Inn’s systems and draw reports from those systems as required. Ensure records are maintained and kept up to date in line with regulatory, GDPR, and retention policies. Act as secretary for the Inn’s education-focused committees, inclusive of the preparation and circulation of papers, minute-taking and arrangements for meetings. Format and upload educational materials onto the Inner Temple eLearning Hub. Manage sections of the Education and Training Department’s webpages. Assist with the population and maintenance of the department’s online knowledge base.
• Educational and Outreach Activities: Prepare resource packs and materials for educational events, outreach activities, and scholarship interviews. Assist with event management, including confirming dates, booking rooms, ordering catering, and booking accommodation and travel. Register the attendance of delegates and support the smooth running of events. Assist with the preparation of materials for Call to the Bar ceremonies.
• Administrative Support to Director of Education: Provide administrative support to the Director of Education, notably the formatting of reports and organisation of meetings.
• Customer Service: Respond to external enquiries via telephone, email, and in person. Assist with managing and responding to enquiries that are submitted to the department’s helpdesk.

Experience and Knowledge:

• Experience in providing administrative support for events and activities.
• Excellent IT skills, particularly Microsoft Office, as well as video conferencing software such as Zoom.
• Basic knowledge of data protection requirements and the ability to understand and apply GDPR principles.
• Experience in website administration.
• Experience of working in a membership organisation.
• Experience in acting as a secretary and taking minutes.
• Experience in financial reconciliation.

Skills and Attributes:

• Effective communication skills, both written and verbal.
• Ability to prioritise and manage own workload, taking responsibility for the timeliness of work delivered.
• Teamwork.
• Able to work autonomously, seeking feedback and guidance when necessary.

Conditions of employment: You must have the right to work in the UK.

Working locations: Hybrid model, working in the London office and remotely.