At a Glance
- Tasks: Lead business analysis and change management to drive impactful organisational transformation.
- Company: Join AAT, a forward-thinking organisation focused on meaningful change.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on user-centred design and lasting value.
- Why this job: Shape strategic initiatives and make a real difference in how we work.
- Qualifications: Experience in business analysis and change management with strong stakeholder engagement skills.
The predicted salary is between 70000 - 75000 £ per year.
We're looking for an experienced and people-focused Business Analysis & Change Management Lead who is passionate about delivering meaningful organisational change and improving how people, processes, and technology work together. You’ll thrive in a collaborative environment, enjoy solving complex business challenges, and take pride in ensuring change initiatives are clearly defined, user-centred, and successfully adopted across the organisation.
As part of our Technology team, you’ll play a pivotal role in shaping and delivering AAT’s transformation agenda by leading our business analysis and change management capability, supporting projects, programmes, and continuous improvement initiatives.
What will you be doing?
As our Business Analysis & Change Management Lead, you’ll work closely with business leaders, delivery teams, the PMO, and external partners to translate organisational needs into clear requirements, assess impacts, and enable sustainable change. You’ll lead both hands-on business analysis activities and change management approaches, ensuring solutions are practical, usable, and deliver lasting value for our colleagues and customers.
- Lead the definition and documentation of business requirements, user needs, and process changes across strategic initiatives.
- Ensure requirements are clear, prioritised, traceable, and aligned to organisational objectives.
- Apply business analysis techniques including process mapping, user journeys, and impact assessments to support effective solution design.
- Act as the senior business analyst on complex and high-impact projects.
- Lead change management activities, ensuring impacts on people, processes, and ways of working are understood and addressed.
- Develop and deliver change plans covering communications, engagement, training, readiness, and adoption activities.
- Support leaders and managers to successfully embed change and reinforce new ways of working.
- Facilitate workshops, interviews, and stakeholder engagement sessions across the organisation.
- Act as a trusted interface between business stakeholders, Technology teams, delivery partners, and suppliers.
- Provide leadership, coaching, and quality assurance for business analysis and change activities.
- Establish and maintain standards, templates, and best practice for business analysis and change management.
- Work closely with the PMO to support governance, decision-making, and successful delivery outcomes.
- Identify and manage risks relating to scope, business readiness, and change adoption.
What are we looking for?
- Significant experience in business analysis, including requirements gathering, process improvement, and business change delivery.
- Practical experience leading change management activities within organisational or technology transformation programmes.
- Strong knowledge of business analysis techniques, including process mapping, user journeys, impact analysis, and requirements management.
- Experience working within project, programme, product, or Agile delivery environments.
- Excellent stakeholder engagement, facilitation, and communication skills.
- Ability to influence and build relationships with stakeholders at all levels.
- Experience leading professional practice and providing quality assurance without direct line management responsibility.
- Strong workshop design and facilitation skills.
- Understanding of user-centred design, usability, accessibility, and adoption principles.
- Professional qualification or equivalent experience in Business Analysis, Change Management, Organisational Change, or a related discipline.
We offer
Hybrid Working Model: 1–2 days per week in our Canary Wharf office. Salary: £70,000 - £75,000 per annum, based on experience. Closing Date: The planned closing date for this role is 26 August 2026 at 17:00, however, we reserve the right to close the role earlier than planned.
Why join AAT?
This is a fantastic opportunity to shape how business change is delivered across AAT. You’ll have the chance to influence strategic initiatives, establish business analysis and change management best practice, and help ensure colleagues are supported through transformation that delivers real organisational value. If you’re excited by the opportunity to lead business analysis, drive successful change adoption, and make a lasting impact across the organisation, we’d love to hear from you.
Business Analysis & Change Management Lead employer: Association of Accounting Technicians
As a leading financial organization in the UK, we pride ourselves on fostering a supportive team environment that encourages professional growth and development. Our hybrid working model allows for flexibility, while our comprehensive benefits package, including generous leave and pension schemes, ensures that our employees feel valued and rewarded. Join us to be part of a dynamic team where your expertise in finance operations will make a meaningful impact.
Contact Details:
Association of Accounting Technicians Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Analysis & Change Management Lead
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We think you need these skills to ace Business Analysis & Change Management Lead
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Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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✨Portfolio of Projects
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✨Know their business model
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