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- Tasks: Lead the Visitor Operations team to deliver exceptional experiences at Winchester Science Centre.
- Company: Join Wonderseekers, a vibrant organisation dedicated to inspiring curiosity and learning.
- Benefits: Enjoy a competitive salary, supportive work environment, and opportunities for personal growth.
- Why this job: Make a real impact on visitor experiences and be part of exciting events.
- Qualifications: Strong leadership skills and a passion for delivering excellent customer service.
- Other info: Dynamic role with opportunities to collaborate across various departments.
The predicted salary is between 26000 - 28000 £ per year.
As Visitor Operations Supervisor you will lead from the front to deliver exceptional visitor service across everything that happens at Winchester Science Centre, including public days, school visits, evening programmes, private hires and special events.
Responsibilities
- You will be the day to day lead for the Visitor Operations team, ensuring our staff are motivated, well briefed and supported to deliver an excellent experience for all our visitors.
- You will work closely with the Visitor Operations Manager, Retail Manager and Food and Beverage Manager to create a seamless visitor journey across all areas of the site.
- The duty manager will hold the overall site responsibility while you lead the Visitor Experience team to deliver their plans effectively.
Visitor Operations Supervisor, Wonderseekers in Bristol employer: Association for Science and Discovery Centres
Contact Detail:
Association for Science and Discovery Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Operations Supervisor, Wonderseekers in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to visitor operations. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Wonderseekers and their visitor services. Show us you’re passionate about creating exceptional experiences and have ideas on how to enhance visitor engagement.
✨Tip Number 3
Practice your leadership skills! Think of examples where you've motivated a team or handled a challenging situation. We want to see how you lead from the front and support your colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Visitor Operations Supervisor, Wonderseekers in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Visitor Operations Supervisor role. Highlight any previous experience in visitor services or team leadership to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about delivering exceptional visitor experiences and how your background makes you the perfect candidate for this role.
Showcase Your Team Leadership Skills: As a Visitor Operations Supervisor, leading a team is key. In your application, share examples of how you've motivated and supported teams in the past. We want to see your leadership style in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Association for Science and Discovery Centres
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with the Winchester Science Centre and its offerings. Understand the visitor experience from start to finish, including public days, school visits, and special events. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Visitor Operations Supervisor, you'll be leading a team. Prepare examples of how you've motivated and supported staff in previous roles. Think about specific situations where you’ve successfully managed a team or improved visitor experiences, as these will resonate well with the interviewers.
✨Collaborate and Communicate
Highlight your ability to work closely with different departments, like retail and food and beverage. Be ready to discuss how you would create a seamless visitor journey by collaborating with others. This shows that you understand the importance of teamwork in delivering exceptional service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Visitor Operations team and their goals. Asking about their current challenges or future plans not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
