Senior Property Operations Manager

Senior Property Operations Manager

Southampton Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations for repairs and investments, ensuring quality service delivery.
  • Company: TristoneNash partners with housing organisations to enhance community living.
  • Benefits: Enjoy a dynamic work environment with opportunities for professional growth.
  • Why this job: Make a real impact in housing while developing your leadership skills.
  • Qualifications: HND or equivalent in construction, housing, or property; senior-level experience required.
  • Other info: Join a team focused on innovation and customer satisfaction.

The predicted salary is between 43200 - 72000 £ per year.

TristoneNash are supporting one of our housing partners to appoint a Senior Operations Manager to oversee response repairs, planned investment and disrepair contracts. As well as overseeing contractor performance, this role will aid in the creation of a new team of surveyors and damp & mould specialists and set new policies and procedures.

Duties will include, but are not limited to:

  • Developing and sustaining long term strategic relationships with key partners in delivering a customer focussed programme of planned investment, major repairs, responsive and void repairs to create a seamless service with shared values.
  • Leading on the appointment & management of sustainable partnerships ensuring contractors including specialist areas, are resilient and profitable whilst delivering good quality services.
  • Developing and embedding processes & procedures from the evaluation of data around Legal Disrepair and Damp & Mould cases.
  • Working closely with other senior members of the department within the organisation on both a Regional and National level.

To apply for this position, we are looking for:

  • Educated to HND level or equivalent, professional qualification in construction, housing, or property.
  • Experience of working at a senior level delivering programmes of planned investment, major works and responsive repairs.
  • Proven experience of leading multi-disciplined teams across a wide geographical area.
  • Experience of managing large service budgets.
  • Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practice.

To apply for this position, please submit your CV, or contact the office and speak with a member of the team.

Senior Property Operations Manager employer: Association for Project Management

TristoneNash is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the housing sector. With a strong focus on employee development, we provide ample opportunities for growth and advancement, particularly in the exciting role of Senior Property Operations Manager. Located in a vibrant area, our team enjoys a supportive environment that fosters meaningful contributions to community-focused projects, ensuring that every employee feels valued and empowered to make a difference.
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Contact Detail:

Association for Project Management Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Property Operations Manager

✨Tip Number 1

Network with professionals in the property management and construction sectors. Attend industry events or join relevant online forums to connect with others who may have insights or opportunities related to the Senior Property Operations Manager role.

✨Tip Number 2

Research the latest trends and challenges in property operations, particularly around damp and mould issues. Being knowledgeable about current best practices will help you stand out during discussions with potential employers.

✨Tip Number 3

Prepare to discuss your experience in managing large service budgets and leading multi-disciplined teams. Be ready to provide specific examples of how you've successfully delivered programmes of planned investment and responsive repairs in previous roles.

✨Tip Number 4

Familiarise yourself with the legal aspects of property management, including building law and health and safety regulations. This knowledge will not only boost your confidence but also demonstrate your commitment to compliance and quality service delivery.

We think you need these skills to ace Senior Property Operations Manager

Strategic Relationship Management
Contractor Performance Management
Policy and Procedure Development
Team Leadership
Budget Management
Knowledge of Building Law and Regulations
Health and Safety Legislation
Project Management
Data Evaluation and Analysis
Customer Focus
Multi-Disciplinary Team Coordination
Problem-Solving Skills
Communication Skills
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in property operations management, particularly in overseeing repairs and managing teams. Use specific examples that demonstrate your ability to lead multi-disciplined teams and manage large service budgets.

Highlight Relevant Qualifications: Clearly state your educational background, especially if you have an HND or equivalent in construction, housing, or property. Mention any professional qualifications that are pertinent to the role.

Showcase Leadership Experience: Emphasise your experience in leading teams and developing strategic relationships with partners. Provide examples of how you've successfully managed contractors and improved service delivery in previous roles.

Demonstrate Knowledge of Regulations: Include details about your understanding of building law, regulations, and health and safety legislation. This will show that you are well-versed in the legal aspects of property management, which is crucial for this role.

How to prepare for a job interview at Association for Project Management

✨Showcase Your Leadership Experience

As a Senior Property Operations Manager, you'll need to demonstrate your ability to lead multi-disciplined teams. Prepare specific examples of how you've successfully managed teams in the past, focusing on your leadership style and the outcomes achieved.

✨Understand the Legal Framework

Familiarise yourself with building law, regulations, and health and safety legislation relevant to the role. Be ready to discuss how you have applied this knowledge in previous positions, particularly in relation to disrepair and damp & mould cases.

✨Emphasise Strategic Relationship Building

This role involves developing long-term relationships with key partners. Think of instances where you've successfully built partnerships or collaborations, and be prepared to explain how these relationships benefited your previous organisations.

✨Prepare for Budget Management Questions

Since managing large service budgets is crucial for this position, review your past experiences with budget management. Be ready to discuss how you ensured profitability while maintaining quality services, and any challenges you faced in this area.

Senior Property Operations Manager
Association for Project Management
A
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