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- Tasks: Provide expert support for M365 Copilot and tackle complex IT challenges.
- Company: Leading firm in operational support with a focus on innovation.
- Benefits: Competitive weekly pay and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in enterprise IT support.
- Qualifications: Extensive Microsoft 365 support experience and strong Copilot skills required.
- Other info: Contract position based in Sheffield, UK with potential for career advancement.
The predicted salary is between 42000 - 60000 £ per year.
A leading firm in operational support is seeking an M365 Copilot Subject Matter Expert to provide 3rd/4th line support. The role involves triaging complex escalations, conducting root cause analyses, and sharing knowledge with application owners.
Candidates should possess extensive Microsoft 365 support experience, excellent skills in Copilot, and familiarity with regulated environments.
This contract position offers competitive weekly pay and is based in Sheffield, UK.
M365 Copilot SME — Enterprise IT Support & Automation in Sheffield employer: Associated Terminals
Contact Detail:
Associated Terminals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M365 Copilot SME — Enterprise IT Support & Automation in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with M365 and Copilot. This will give you an edge during interviews and show that you know your stuff.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on how you’d handle complex escalations and root cause analyses, as these are key for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes get you noticed faster. Don’t miss out on your chance to shine!
We think you need these skills to ace M365 Copilot SME — Enterprise IT Support & Automation in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive Microsoft 365 support experience and Copilot skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the M365 Copilot SME role. Share specific examples of how you've triaged complex escalations or conducted root cause analyses in the past.
Showcase Your Knowledge: Since this role involves sharing knowledge with application owners, we recommend including any relevant training or mentoring experiences in your application. It’s all about demonstrating your expertise and willingness to help others!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Associated Terminals
✨Know Your M365 Inside Out
Make sure you brush up on your Microsoft 365 knowledge, especially around Copilot. Be ready to discuss specific features and how they can be leveraged in enterprise environments. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Prepare for Technical Scenarios
Expect to face technical questions or scenarios during the interview. Practice explaining how you would triage complex escalations or conduct root cause analyses. Use real-life examples from your experience to demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
As this role involves sharing knowledge with application owners, it’s crucial to highlight your communication abilities. Prepare to discuss how you’ve successfully conveyed technical information to non-technical stakeholders in the past.
✨Familiarise Yourself with Regulated Environments
Since the job requires familiarity with regulated environments, do some research on compliance standards relevant to Microsoft 365. Be ready to discuss how you’ve navigated these regulations in previous roles, as this will set you apart from other candidates.
