Accounts Assistant

Here at AIS, we are looking for an Accounts Assistant to join our Finance Department. You will support the Senior Finance Assistant with the administration across all functions within the Finance Department, Suppliers and Members. This will include processing invoices and reconciling accounts.

Excellent customer service lies at the heart of this role. You will be the first point of contact for our Members and Supplier enquiries, responding promptly and professionally. Building strong relationships, communicating clearly and resolving issues efficiently are key elements of this role. We are looking for someone who has excellent organisational skills and a keen eye for detail.

You will join us on a full-time, permanent basis, and in return you will receive a competitive salary.

AIS is the UK's and Ireland's leading fashion, home and leisure buying group with a membership of 280 independent department stores and specialist retailers.

If you have previous experience with accounts administration, or working in a finance role, with a passion for delivering excellent customer service, then we would love to hear from you!

Main Duties and Responsibilities:

• Work collaboratively with the Senior Finance Assistant to drive high levels of engagement across the Finance function and its systems.
• Support the Senior Finance Assistant by providing administration for new financial support services that AIS can provide centrally to benefit our members.
• Work with all merchandise areas across the business to support them with member and supplier relationships.
• Process Cenpac supplier documents and deliver quality customer support.
• Prepare supplier payment runs and member direct debit collections.
• Undertake credit control duties to ensure all monies are collected from members.
• Identify and resolve the root cause issues with supplier and member documents to ensure accurate and timely processing.
• Develop relationships with members and suppliers to ensure any queries or issues are dealt with in a proactive manner and changes in circumstances are reported as quickly as possible.
• Onboard and offboard both members and suppliers to Cenpac ensuring the correct process is followed by the AIS team.
• Ensure Finance policies and procedures are adhered to.
• Undertake any other duties as may, from time to time, be required by the Company.

Experience:

• Previous experience in a finance role, dealing with transactional level documents and queries.
• Good working knowledge of Excel and MS Office applications.

Personal Attributes, Skills & Behaviours:

• Excellent verbal and written communication skills.
• Enthusiastic, self-motivated, proactive, and diligent.
• Effective interpersonal skills ensuring queries are dealt with efficiently and with tact.
• Attention to detail with a high standard of accuracy for all work.
• Excellent organisational and time-management skills, ability to prioritise multiple tasks.
• Able to work under pressure to meet deadlines.

Benefits, Rewards & Wellbeing:

• 25 days holiday + bank holidays (in a full leave year, pro rata for part time employees).
• Opportunity to buy additional annual leave (up to 10 days per leave year for full-time, permanent employees).
• Birthday leave - no one should work on their birthday so have the day off on us!
• Company pension scheme.
• Employee Wellbeing Scheme & Employee Assistance Programme (EAP).
• Cycle to work scheme.
• Charity / Volunteering Leave.
• Free employee parking.
• Onsite catering service (subsidised rate for employees).
• Access to discounts and staff sales.
• Employee engagement calendar and activities throughout the year.

If you feel you have the skills and experience needed to become the Accounts Assistant at AIS, then please click 'apply' today!