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- Tasks: Be the friendly face of ABP, managing the switchboard and supporting our leadership team.
- Company: Join ABP, the UK's leading ports operator, in a dynamic and inclusive environment.
- Benefits: Enjoy competitive salary, pension, private healthcare, and discounts at retailers.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Strong organisational skills and excellent communication; experience in Front of House is a plus.
- Other info: Full training provided, with great opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Why should you work for ABP? Have the chance to make a difference in a business critical to UK trade. Work within an exciting, innovative, growing business. You can thrive in an inclusive environment where every individual can be themselves and feel respected. Receive competitive salary and benefits package. Get support for training, personal development, and further education. Benefit from support and engagement through dedicated management and leadership.
Associated British Ports (ABP) is the UK’s leading ports operator, and we’re looking for a professional, organised, and customer-focused individual to join our Humber team as Front of House & PA Support. This role is central to creating a positive first impression for our visitors, supporting our Humber Leadership Team, and ensuring our offices run smoothly to the highest standard.
As part of the Humber Front of House & PA Support team, you will:
- Manage the Humber switchboard and act as the first point of contact for visitors.
- Maintain meeting rooms and communal areas to a high standard.
- Support the delivery of stakeholder events.
- Assist with the smooth day-to-day running of Front of House operations.
- Provide diary management support for the Humber Leadership Team.
- Assist with organising corporate, stakeholder and internal events.
- Process expenses, manage shared mailboxes and raise purchase orders/invoices.
- Prepare confidential documents and maintain accurate files and shared drives.
You will work closely with the Regional Director, Humber Leadership Team, HRBP and various internal and external stakeholders.
Essential skills & experience:
- Strong organisational and planning ability.
- At least one year’s experience in a switchboard or Front of House role (desirable, though full training can be provided).
- Excellent written and verbal communication skills.
- Ability to gather information, monitor activity and handle multiple tasks.
- Problem-solving capability and sound judgement.
- High level of confidentiality and professionalism.
- Exceptional attention to detail and accuracy.
- Strong IT literacy, including MS Office (Outlook, Word, Excel, Teams).
- Understanding of standard office administration processes.
We offer a competitive salary, contributory pension from day one (Starting at 3% employee contribution with 5% company match), private healthcare, access to our Employee Assistance Program, wide range of discounts and cash back with high street and online retailers. We offer an inclusive work environment with an in-house training academy which offers ongoing opportunities to develop your skills.
Front of House Administrator in Immingham employer: Associated British Ports Holdings Ltd
Contact Detail:
Associated British Ports Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Administrator in Immingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at ABP. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching ABP and its values. Show us how your skills align with their mission and how you can contribute to creating that positive first impression they’re after.
✨Tip Number 3
Practice your communication skills! Since this role is all about being customer-focused, make sure you can articulate your thoughts clearly and confidently. Mock interviews with friends can help!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the ABP team.
We think you need these skills to ace Front of House Administrator in Immingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Front of House Administrator role. Highlight your organisational skills and any relevant experience, especially in switchboard or Front of House roles, to show us you’re the perfect fit!
Show Off Your Communication Skills: Since this role involves a lot of interaction with visitors and stakeholders, it’s crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this.
Attention to Detail is Key: We love candidates who pay attention to detail! Make sure your application is free from typos and errors. This not only shows your professionalism but also your ability to maintain high standards, which is essential for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Associated British Ports Holdings Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Front of House Administrator role. Familiarise yourself with the key responsibilities like managing the switchboard and supporting the Humber Leadership Team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or events. Be ready to discuss how you maintain high standards in your work, especially in busy environments.
✨Practice Your Communication Skills
Excellent written and verbal communication is crucial for this position. Consider practising common interview questions with a friend or family member. Focus on articulating your thoughts clearly and concisely, as well as demonstrating your ability to engage with different stakeholders.
✨Emphasise Your Attention to Detail
Attention to detail is key in this role, especially when preparing confidential documents and maintaining accurate files. Prepare to discuss specific instances where your attention to detail made a difference in your previous roles. This will help illustrate your capability to handle the responsibilities effectively.