At a Glance
- Tasks: Manage customer relationships and drive sales growth for our brands.
- Company: Dynamic FMCG company focused on innovation and collaboration.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Exciting opportunities for personal growth and professional development.
- Why this job: Join us to make an impact and grow your career in a fast-paced industry.
- Qualifications: Proven sales experience and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
As a key member of our team, you will manage a range of direct and indirect customers, with the primary focus of growing our business through increased distribution and rates of sale of our brands. You will be responsible for achieving volume and financial targets and generating new business as part of our end-to-end sales strategy. Your role is to build influential relationships with customers to maximise range, visibility and promotional implementation for our existing products as well as driving listings of new products (sometimes in new markets). You will work in collaboration with the Senior Customer Manager and other Customer Managers to drive overall sales in this channel.
Key Accountabilities
- Develop and execute territory and account plans based on customer insight and market trends. Includes negotiations with customers to deliver value.
- Drive growth by increasing distribution, share and visibility across customers.
- Identify and convert new business opportunities, building a strong pipeline.
- Manage customer relationships through regular, structured field visits.
- Deliver high standards of in-store execution and campaign activation.
- Contribute accurate and timely input into forecasting and budgeting processes.
- Report on performance and continuously optimise territory plans.
- Collaborate with internal stakeholders to deliver aligned commercial objectives.
- Manage customer orders through D365/CS.
- Ensure all customer actions and agreements are completed.
The Right Person
To succeed in this role, you must have a proven selling instinct and demonstrable sales experience within the FMCG or South Asian channel, as well as excellent communication and organisational skills. Ideally, your background will be in this market, with experience of influencing a wide range of customers being very desirable. Alongside your ability to match your personal influence and ability to build winning relationships across your customer base, you will also have a track record of “making things happen” in your career to date. A clean full UK driving license is a key requirement.
Customer Manager in London employer: Associated British Foods
As a leading player in the FMCG sector, we pride ourselves on fostering a dynamic and inclusive work environment that encourages personal and professional growth. Our Customer Managers benefit from comprehensive training programmes, competitive remuneration, and a supportive culture that values collaboration and innovation. Located in a vibrant area, our team enjoys not only the thrill of driving sales but also the unique opportunity to engage with diverse markets and customers, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills in action! If you can, create a portfolio or case studies that highlight your achievements in sales and customer management. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Know their market position and be ready to discuss how you can help them grow. Tailor your answers to show you understand their needs and how you can meet them.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Customer Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Manager role. Highlight your sales experience, especially in FMCG or South Asian channels, and don’t forget to showcase your ability to build relationships with customers.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Mention specific examples of how you've driven growth and managed customer relationships in the past.
Showcase Your Achievements:When filling out your application, be sure to include quantifiable achievements. Whether it’s increasing sales by a certain percentage or successfully launching a new product, numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Associated British Foods
✨Know Your Customers
Before the interview, research the company’s customer base and their specific needs. Understand the FMCG landscape and how the company’s products fit into it. This will help you demonstrate your knowledge and show that you can build influential relationships.
✨Showcase Your Sales Experience
Prepare to discuss your previous sales achievements in detail. Use specific examples that highlight your ability to drive growth, manage customer relationships, and convert new business opportunities. Quantify your successes to make a stronger impact.
✨Demonstrate Negotiation Skills
Since negotiations are key in this role, be ready to talk about your negotiation strategies. Share examples of how you've successfully negotiated with customers in the past, focusing on the value you delivered and how you achieved win-win outcomes.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to adapt. Think of situations where you had to overcome challenges in sales or customer management, and prepare to explain your thought process and actions taken.
