At a Glance
- Tasks: Support escrow account management and assist with document creation and customer interactions.
- Company: Join Associa BC, a certified 'Great Place to Work' for six years running!
- Benefits: Enjoy competitive salary, paid time off, health coverage, and career growth opportunities.
- Other info: Flexible 37.5 hour work week with a supportive team environment.
- Why this job: Be part of a dynamic team and make a real impact in the escrow process.
- Qualifications: Proficient in Microsoft Office and possess strong communication and customer service skills.
The predicted salary is between 30000 - 32000 £ per year.
Associa BC is looking for a full-time, permanent Administrative Assistant to support and assist with the opening, closing, and maintenance of escrow accounts including document creation. Individuals in this position may interact with escrow customers.
The day-to-day responsibilities typically involve:
- Opening escrow orders
- Review and verification of final and closing documents
- Preparing customer billing statements
- Answering escalated questions regarding billings
- Managing escrow logs, reports, and other files
Duties include:
- Communicating requirements and other information to clients including title exceptions
- Preparing and reviewing documents for closing and handling the disbursement and follow-up of all escrow transactions
- Opening orders and inputting closing statements from a worksheet prepared by escrow officers
- Interpreting earnest money agreements as they relate to closing and preparing all documents required for transactions
- Acquiring all information needed to prepare required documents and escrow instructions from all parties
- Keeping workspaces organized and maintained
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions. Other duties as assigned.
Required skills and knowledge:
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
- Professional communication skills (phone, interpersonal, written, verbal, etc.)
- Professional customer service skills
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
- Interpretation and completion of verbal and/or written instructions at a proficient level
- Knowledge of general office equipment (copier, phone systems, etc.)
- Knowledge of company policies, procedures, and forms
- Confidentiality and discretion in the performance of all duties
- Time management and time-critical prioritisation skills
Additional information:
- 37.5 hour work week
- Salary range: $36,000 - $38,000 per year
- Paid vacation
- Paid personal time off
- Paid sick days
- Two additional paid statutory holidays
- Extended health and dental coverage, funded by employer
- Long term disability and life insurance, funded by employee
- Benefits Plus program for wellness
- Opportunity for career growth as we offer learning opportunities and prefer to promote from within
- A great team to work with - Certified "Great Place to Work" by employees' votes 6 years in a row!
Administrative Assistant employer: Associa
Associa BC is an exceptional employer, offering a supportive work environment where employees can thrive and grow. With a commitment to professional development and a strong emphasis on teamwork, we provide our Administrative Assistants with opportunities for career advancement and a comprehensive benefits package, including extended health and dental coverage. Our recognition as a 'Great Place to Work' for six consecutive years reflects our dedication to fostering a positive workplace culture in a dynamic and rewarding industry.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Administrative Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Polish your online presence! Make sure your LinkedIn profile is up-to-date and reflects your skills in Microsoft Office and customer service. Engage with relevant content to show you're active in the industry.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to administrative tasks and customer interactions. We recommend doing mock interviews with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our fantastic team at Associa BC!
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrative Assistant role. Highlight your experience with document creation, customer service, and any relevant software skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it professional but let your personality show through.
Showcase Your Communication Skills:Since this role involves interacting with clients and handling documents, make sure to demonstrate your strong communication skills in your application. We love candidates who can convey information clearly and professionally.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Associa
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Administrative Assistant. Familiarise yourself with escrow processes, document creation, and customer communication. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight your proficiency in Microsoft Office and any experience you have with office equipment. Be ready to discuss how you've used these skills in previous roles, especially in managing documents and customer interactions. This will demonstrate your capability to handle the day-to-day tasks effectively.
✨Practice Professional Communication
Since this role involves a lot of client interaction, practice your verbal and written communication skills. Prepare for common interview questions by articulating your thoughts clearly and concisely. You might even want to role-play with a friend to get comfortable with professional dialogue.
✨Time Management is Key
Be prepared to discuss how you prioritise tasks and manage your time effectively. Think of examples from your past experiences where you successfully handled multiple responsibilities. This will show that you can thrive in a busy environment and meet deadlines without compromising quality.
