At a Glance
- Tasks: Manage HR cases and provide expert advice to support our teams.
- Company: Join a well-established UK business that values its people.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on continuous improvement and development.
- Why this job: Make a real impact on employee relations and support your colleagues.
- Qualifications: Experience in managing complex HR cases and strong knowledge of UK employment law.
The predicted salary is between 40000 - 50000 € per year.
Join a large, well-established UK business that truly values its people. We're proud of our strong culture of care — for our customers, and for the teams who make our success possible. We're looking for a committed and proactive HR Case Manager to join our growing HR function on a permanent basis. This role offers the opportunity to work autonomously, partner closely with managers, and make a tangible impact on how we support our colleagues.
Purpose of the Role
- Manage long-term absence processes and Right to Work in the UK checks.
- Provide expert HR advice and guidance to managers at all levels.
- Support and guide on complex employee relations matters — including misconduct, capability, grievances, investigations, and appeals.
- Review investigation reports and correspondence, ensuring quality, compliance, and consistency.
- Balance legal requirements with commercial realities, delivering fair, evidence-based outcomes.
Key Responsibilities
- Manage a diverse portfolio of HR cases, prioritising effectively to meet deadlines.
- Partner with managers through all stages of complex employee relations cases.
- Provide coaching and support to develop people management capability at all levels.
- Ensure HR policies and procedures are understood and applied correctly across the business.
- Draft and review formal documentation relating to case management, hearings, and appeals.
- Maintain accurate case records and ensure SLA compliance.
- Collaborate effectively with colleagues across the wider HR team to ensure consistency of approach.
- Contribute to a culture of continuous improvement and positive performance outcomes.
Success Measures
- Timely, accurate case management and diary planning.
- Compliance with policy, legislation, and internal processes.
- Sound risk assessment and well-supported management decisions.
- Proactive and solution-focused HR support leading to successful case outcomes.
About You
- Demonstrable experience managing complex HR cases.
- Strong, up-to-date working knowledge of UK employment law.
- Skilled at building trust and influence across all levels of the business.
- Able to balance empathy with commercial pragmatism.
- Excellent communication, analytical, and problem-solving skills.
- CIPD Level 7 qualification (or equivalent experience) preferred.
- Comfortable working in an agile, fast-paced environment, taking ownership and initiative.
- Strong coaching mindset with a passion for developing others.
This is a fantastic opportunity to join a respected organisation where your expertise will shape how we support our people and leaders every day.
HR Case Manager in Shotton employer: Associ8 Solutions
Join a large, well-established UK business that prioritises the well-being of its employees and fosters a strong culture of care. As an HR Case Manager, you will have the autonomy to make a significant impact while collaborating with managers to enhance people management capabilities. With a commitment to employee growth and a supportive work environment, this role offers a rewarding opportunity to contribute to a respected organisation that values your expertise.
StudySmarter Expert Advice🤫
We think this is how you could land HR Case Manager in Shotton
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about supporting colleagues, think of examples from your past experiences where you've made a positive impact on team dynamics.
✨Tip Number 3
Practice your responses to common HR case management scenarios. Being able to articulate your thought process and decision-making will show potential employers that you’re ready to tackle complex cases head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace HR Case Manager in Shotton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the HR Case Manager role. Highlight your experience with complex HR cases and any relevant qualifications, like your CIPD Level 7. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for HR and how you can contribute to our culture of care. Be sure to mention specific examples of how you've successfully managed employee relations in the past.
Showcase Your Communication Skills:As an HR Case Manager, communication is key. In your application, demonstrate your ability to convey complex information clearly and effectively. We love seeing candidates who can balance empathy with professionalism!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Associ8 Solutions
✨Know Your HR Stuff
Make sure you brush up on your knowledge of UK employment law and HR best practices. Be ready to discuss how you've managed complex HR cases in the past, as this will show your expertise and confidence in handling similar situations.
✨Showcase Your Communication Skills
As an HR Case Manager, you'll need to communicate effectively with managers and employees alike. Prepare examples of how you've successfully navigated difficult conversations or resolved conflicts, highlighting your ability to balance empathy with commercial pragmatism.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you've tackled challenging HR issues. Be ready to explain your thought process and the steps you took to achieve a fair, evidence-based outcome. This will showcase your analytical skills and proactive approach.
✨Emphasise Your Coaching Mindset
Since the role involves developing people management capabilities, be prepared to discuss how you've coached or supported others in the past. Share your passion for helping colleagues grow and how you can contribute to a culture of continuous improvement.
