At a Glance
- Tasks: Manage complex HR cases and provide expert advisory support to managers nationwide.
- Company: Join a top-rated company known for its supportive culture and career growth.
- Benefits: Enjoy competitive salary, generous holiday, discounts, and educational sponsorship.
- Other info: Full UK driving licence essential; dynamic role with excellent career opportunities.
- Why this job: Make a real impact in HR while travelling and developing your skills.
- Qualifications: Proven HR case management experience and strong UK employment law knowledge required.
Our client seeks an experienced HR Case Manager to manage complex ER cases, including conduct, capability, investigations and hearings. The role is field based with nationwide travel. Candidates must have strong UK employment law knowledge, proven case-management experience and a full UK driving licence.
The HR Case Manager will deliver a proactive, expert HR advisory service to managers across the business, supporting complex people matters including serious conduct, capability, employee concerns, suspensions, investigations and hearings. They will manage a varied caseload, provide clear guidance aligned to policy and UK employment law, and coach managers to build capability and confidence.
Key Responsibilities
- Provide professional HR advice via phone and written communication.
- Support managers with complex ER cases, investigations and hearings.
- Review reports, prepare letters and ensure accurate case documentation.
- Build strong relationships across HR and wider stakeholders.
- Offer pragmatic, commercially aware HR solutions.
- Deliver face-to-face support for hearings and appeals nationwide.
- Coach managers in communication, fairness, consistency and decision-making.
- Maintain accurate records on the Case Management System.
Experience & Skills
- Proven experience managing complex HR/ER cases.
- Strong, up-to-date knowledge of UK employment law.
- Confident communicator able to influence and collaborate at all levels.
- CIPD Level 7 ideal.
- Commercial, pragmatic approach to HR risk.
- Strong coaching capability and analytical skills.
- Full UK driving licence.
Benefits
- Competitive salary
- 25 days holiday + 8 bank holidays
- 15% store discount
- 30% Club Individual restaurant discount
- Discounted gym membership
- Enhanced maternity/paternity leave
- Educational sponsorship
- Long service awards
- Reward & recognition
- Collaborative, supportive environment
HR Case manager...field based in London employer: Associ8 Solutions
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StudySmarter Expert Advice🤫
We think this is how you could land HR Case manager...field based in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Associ8 Solutions!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Associ8 Solutions.
We think you need these skills to ace HR Case manager...field based in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Associ8 Solutions. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Associ8 Solutions and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Associ8 Solutions. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Associ8 Solutions's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Associ8 Solutions
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Associ8 Solutions.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Associ8 Solutions will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Associ8 Solutions and how you would contribute to adapting HR strategies.
