Manages a customer support team, overseeing the student customer journey from inquiry to order completion, ensuring high service standards and resolving complex issues. Responsibilities include team management, performance reporting, and continuous improvement.
Engagement Support Manager - £38,000 - £40,000 A Year employer: Assistive Solutions
Assistive Solutions is an exceptional employer that values the unique contributions of each team member, fostering a supportive and inclusive work culture. As a Freelance Study Skills Tutor in Colchester, you will enjoy flexible scheduling, allowing you to balance your professional and personal commitments while making a meaningful impact on students' lives. With opportunities for professional development and a commitment to employee well-being, Assistive Solutions stands out as a rewarding place to grow your career.