At a Glance
- Tasks: Lead a small team in efficient warehouse operations and logistics management.
- Company: Join a disability-confident employer dedicated to supporting students.
- Benefits: Enjoy competitive salary, expanded annual leave, and life insurance.
- Other info: Opportunity for personal development and operational improvements in a dynamic environment.
- Why this job: Make a real impact in a hands-on role with a close-knit team.
- Qualifications: Strong leadership and logistics experience required; excellent communication skills a must.
The predicted salary is between 32000 - 32000 £ per year.
Location: Split between Dalston (Head Office) and the Seven Sisters site
Salary: £32,000 per annum
Job Type: Full Time, Permanent
Working Hours: 37.5 hours per week, Monday to Friday, Occasional Saturday working for stocktaking purposes (this is essential)
Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. Please note that we are a disability-confident employer and therefore we guarantee to offer all disabled candidates that meet the minimum criteria for the role an interview.
About the Role:
The Logistics Team Lead is responsible for overseeing the end-to-end logistics and warehouse operations for both sites to ensure the timely, accurate, and efficient preparation, dispatch, and management of equipment and stock for students and clients. The role provides leadership and operational oversight across logistics administration, dispatch management, stock control, and warehouse operations. This is a hands-on, operational role within our tight-knit team. Unlike large-scale distribution centres, our warehouse is a compact, agile environment (max 6 people). We do not operate a fleet of vehicles; all deliveries are fully outsourced to third-party couriers. The post holder will coordinate the work of the team to maintain a well-organised, safe, and efficient logistics function that delivers an exceptional customer experience. The role will also drive operational improvements, monitor performance metrics, and ensure alignment between logistics, procurement, customer services, and finance teams.
Key Responsibilities:
- Dispatch and Order Management Oversight
- Oversee the preparation and execution of daily dispatch activities including picking, packing, and courier coordination
- Ensure picking lists, delivery schedules, and shipment processes are aligned with operational capacity and deadlines
- Ensure serial numbers, software licences, and equipment allocations are correctly recorded and tracked within relevant systems
- Monitor dispatch performance and resolve issues impacting delivery timelines
- Oversee the planning and coordination of dispatch schedules, ensuring delivery targets and service level agreements are met
- Ensure orders are prepared, dispatched, and delivered accurately and on time
- Warehouse and Stock Management
- Take a 'boots-on-the-ground' approach to maintaining stock integrity in our compact facility, ensuring the warehouse remains organised and safe
- Oversee stock placement, inventory accuracy, and warehouse layout standards across all sites
- Ensure regular stock takes, cycle counts, and inventory checks are conducted to maintain stock integrity
- Work closely with procurement and supply teams to manage stock levels and address replenishment requirements
- Ensure warehouse teams maintain high operational standards in storage, handling, and dispatch preparation
- Team Management
- Lead by example, working alongside your team of 6 to ensure daily tasks are completed accurately; you will proactively manage staffing levels and redistribute workloads to maintain consistent service levels, even during busy periods
- Identify any resourcing challenges and escalate these to the Senior Leadership Team (SLT) where they may impact operational performance
- Conduct a weekly team meeting to support effective communication, discuss priorities, identify operational improvements, and provide short training or information updates where appropriate
- Identify individual training needs within the team and ensure appropriate development opportunities are provided
Other Key aspects of the role involve:
- Resolution of Exceptions and Queries
- Stakeholder Engagement
- Metrics Review
- SOPs Review
- Health and Safety
About you:
Skills and Experience:
Essential:
- Strong leadership experience within logistics, warehouse operations, or supply chain management
- Experience operating within a small-to-medium-sized warehouse environment
- Excellent organisational and planning skills with the ability to manage multiple priorities
- Strong problem-solving and operational decision-making abilities
- Excellent communication and interpersonal skills
- Strong attention to detail and commitment to operational accuracy
- Ability to manage teams across multiple operational functions
- Good understanding of warehouse operations, dispatch processes, and inventory management
- Commitment to maintaining high standards of customer service
- Full UK Driving Licence
Note: This is an operational, site-based role. Candidates looking for large-scale, automated, or heavy-industrial warehouse management (e.g. 50+ staff or extensive fleet management) will likely find this role too limited in scope.
Why join us:
We always make sure to take care of our team with an expanded annual leave programme and life insurance.
Additional Information:
Please note the successful candidate may be subject to a DBS check.
Candidates with the experience or relevant job titles of; Warehouse Manager, Line Manager, Warehouse Coordinator, Warehouse Supervisor, Transport Supervisor, Stock Control Coordinator, Warehouse Team Leader may also be considered for this role.
Senior Warehouse Operative / Team Lead in London employer: Assistive IT Solutions
At Assistive Solutions, we pride ourselves on being a disability-confident employer that values inclusivity and teamwork. Our compact warehouse environment fosters a close-knit culture where every team member plays a vital role in delivering exceptional service to our clients. With competitive benefits such as an expanded annual leave programme and life insurance, alongside opportunities for personal and professional growth, we are committed to supporting our employees in achieving their career aspirations while making a meaningful impact in the lives of students.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Warehouse Operative / Team Lead in London
✨Tip Number 1
Get to know the company! Research Assistive Solutions and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to logistics and team management. Think about your past experiences and how they align with the role of Senior Warehouse Operative / Team Lead. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our tight-knit team at Assistive Solutions.
We think you need these skills to ace Senior Warehouse Operative / Team Lead in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any relevant logistics or warehouse operations roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Warehouse Operative / Team Lead role. Share specific examples of your problem-solving skills and how you've successfully managed teams in the past.
Showcase Your Attention to Detail:In logistics, accuracy is key! Make sure your application is free from typos and errors. This shows us that you pay attention to detail, which is crucial for maintaining operational accuracy in our warehouse.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Assistive IT Solutions
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics and warehouse operations. Understand the key responsibilities of the role, like dispatch management and stock control, so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Team Lead, they'll want to see your leadership style in action. Prepare examples of how you've successfully managed teams in the past, especially in small environments. Highlight your ability to motivate and support your team while maintaining high operational standards.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in logistics or warehouse settings and how you resolved them. This role requires strong problem-solving skills, so think of scenarios where you improved processes or handled unexpected issues effectively.
✨Emphasise Customer Service Commitment
Since this role is all about delivering an exceptional customer experience, be prepared to talk about how you've prioritised customer service in your previous roles. Share examples of how you've ensured accuracy and timeliness in dispatches to meet customer expectations.
