Director of Client Services

Director of Client Services

Portsmouth Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client services, train caregivers, and ensure seniors receive top-notch care.
  • Company: Assisting Hands Seacoast NH is dedicated to enhancing the lives of seniors with compassionate care.
  • Benefits: Enjoy weekly pay, performance bonuses, flexible schedules, and profit sharing.
  • Why this job: Make a real difference in seniors' lives while working in a supportive and caring environment.
  • Qualifications: High school diploma required; 2 years of supervisory experience in healthcare preferred.
  • Other info: Join a team that values compassion, teamwork, and personal growth.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

Come Join Our Family!

Do you enjoy caring for seniors and treating them like family? Are you ready to take the next step in your career and build something new?

Assisting Hands Seacoast NH is seeking a Director of Client Services to join our Seacoast team in Portsmouth, NH. We go beyond meeting basic needs to focus on “adding life to our clients’ years.” Here at Assisting Hands, you truly are the heart of our company. Not only do we provide a supportive work environment, but we also offer flexible scheduling, competitive pay, and growth opportunities!

In this role, you’ll work one‑on‑one with our clients and caregivers to keep our seniors happy and healthy at home. This includes training and supervising caregivers, meeting with potential clients, developing care plans, and overseeing client care for Assisting Hands.

Education: High School Diploma/GED and a LNA/CNA/LPN or ADN required; advanced degree and previous office and home care experience preferred

Qualifications: The successful candidate must possess at least a high school diploma and 2 years of experience supervising personnel or providing personal care services. The position requires excellent interpersonal skills and experience in a long‑term healthcare setting. Minimum requirements include at least 1 year of office experience and competency with office software tools. Office management experience is strongly preferred. Must be detail‑oriented, compassionate, possess excellent customer service skills, and be able to manage multiple tasks simultaneously.

Reports to: Administrator

Our ideal candidate:

  • Organized and knows how to get things done
  • Supervisory experience in healthcare
  • Communicative
  • Knowledgeable about home care services
  • Self‑Motivated
  • Able to work independently
  • Compassionate
  • Enjoys caring for others
  • Team Player
  • Reliable and strong work history
  • Ability to pass a background check
  • Current TB and CPR Certification (both due upon hire)
  • Reliable transportation

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Director of Client Services employer: Assisting Hands Home Care

Assisting Hands Seacoast NH is an exceptional employer that prioritises the well-being of both its clients and employees. With a supportive work culture, flexible scheduling, and a commitment to professional development, we empower our team members to thrive in their roles while making a meaningful impact in the lives of seniors. Join us in Portsmouth, NH, where you can enjoy competitive pay, profit sharing, and recognition programs that celebrate your contributions to our family-oriented environment.
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Contact Detail:

Assisting Hands Home Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Client Services

✨Tip Number 1

Network with professionals in the healthcare and senior care sectors. Attend local events or join online forums where you can connect with others who work in similar roles. This can help you gain insights into the industry and potentially lead to referrals.

✨Tip Number 2

Research Assisting Hands Seacoast NH thoroughly. Understand their mission, values, and the specific services they offer. Tailoring your conversations and interactions to reflect this knowledge can demonstrate your genuine interest in the role.

✨Tip Number 3

Prepare for potential interviews by practising common questions related to client services and supervisory roles in healthcare. Think about your past experiences and how they align with the responsibilities of the Director of Client Services position.

✨Tip Number 4

Showcase your interpersonal skills during any interactions with the company. Whether it's through emails or phone calls, being friendly, approachable, and professional can leave a lasting impression on the hiring team.

We think you need these skills to ace Director of Client Services

Interpersonal Skills
Supervisory Experience
Compassionate Care
Customer Service Skills
Office Management
Organisational Skills
Time Management
Ability to Multitask
Communication Skills
Self-Motivation
Attention to Detail
Experience in Long-Term Healthcare
Proficiency in Office Software
Team Collaboration
Reliability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in healthcare and supervisory roles. Emphasise your interpersonal skills and any specific achievements that demonstrate your ability to manage multiple tasks effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for caring for seniors and your commitment to enhancing their quality of life. Mention how your values align with those of Assisting Hands and provide examples of your previous work in similar settings.

Highlight Relevant Qualifications: Clearly list your educational background, including your high school diploma and any advanced degrees. If you have certifications like CPR or experience in office management, make sure to include these as they are crucial for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Director of Client Services position.

How to prepare for a job interview at Assisting Hands Home Care

✨Show Your Compassion

As a Director of Client Services, your ability to connect with seniors and caregivers is crucial. Be prepared to share examples of how you've demonstrated compassion in previous roles, especially in healthcare settings.

✨Highlight Your Organisational Skills

This role requires excellent organisational abilities. Discuss specific strategies you use to manage multiple tasks and ensure that client care is prioritised. Mention any tools or software you are familiar with that can aid in this process.

✨Demonstrate Leadership Experience

Since supervisory experience is essential, be ready to talk about your past leadership roles. Share how you have trained and motivated teams, and provide examples of how you handled challenges in a healthcare environment.

✨Prepare Questions About the Company Culture

Assisting Hands values a supportive work environment. Prepare thoughtful questions about their team dynamics and how they foster a culture of care. This shows your genuine interest in becoming part of their family.

Director of Client Services
Assisting Hands Home Care
Location: Portsmouth

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