At a Glance
- Tasks: Lead a team to support individuals in finding safe and sustainable housing.
- Company: Join SIFA Fireside, a dedicated organisation focused on homelessness intervention.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and community impact.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Strong leadership and communication skills, with experience in housing support.
The predicted salary is between 30000 - 36000 £ per year.
The Housing Navigator Service Lead works in partnership with SIFA’s Homeless Intervention Team and Birmingham City Council’s Housing Directorate to ensure that individuals coming to SIFA in need of housing are provided with the necessary support and guidance to engage with the Local Authority and access safe, sustainable accommodation that adequately meets their needs.
A key focus of the role is to identify and address the barriers that may otherwise prevent an individual from accessing such accommodation.
The post holder will also ensure that individuals accessing accommodation are signposted to other relevant services that may enable them to sustain their tenancies.
The post holder will be a strong leader and communicator who can engage with partner agencies and other SIFA services to ensure those accessing the space receive the correct assistance.
The Service Lead reports to the HIT Service Manager and plays an essential role in the operational delivery of SIFA Fireside’s vision.
Key tasks (selection of)
- Provide direct line management and supervision for Housing Navigators.
- Facilitate integrated service provision through close working alongside other Service Leads, ensuring individuals requesting housing assistance are given clear guidance and appropriate support to access accommodation.
- Carry out advocacy on behalf of clients where required.
- Support and review the active caseload of Housing Navigators.
- Maintain an up-to-date knowledge of safeguarding policies and procedures, contributing to their ongoing development across the organisation and acting as the first point of reference for Housing Navigators.
The post holder will also act as the first escalation point concerning incidents and complaints.
For the full list of Key Tasks, Working Conditions Requirements, please see the Job description and Person Spec link on our website.
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Housing Navigator Service Lead employer: Assistance Dogs
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StudySmarter Expert Advice🤫
We think this is how you could land Housing Navigator Service Lead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Assistance Dogs.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Assistance Dogs!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Assistance Dogs, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Assistance Dogs or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Navigator Service Lead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Assistance Dogs:Before hitting send, make sure to tailor your application specifically to Assistance Dogs! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Assistance Dogs
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
