Crisis Café Support Worker

Crisis Café Support Worker

Full-Time Working from home possible
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Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker.

You’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

The role requires evening and weekend work.

What You’ll Bring:

  • Experience working with individuals in mental health crises or with complex needs.
  • Excellent listening, communication, and motivational skills.
  • Resilience and a calm approach to challenging situations.

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

We offer:

  • 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
  • Contributory pension
  • Bonus 1 day of annual leave per year over the festive period (pro rata)
  • Employee Assistance Programme (EAP) which includes free counselling sessions
  • Training and personal development opportunities
  • Paid time off for medical appointments
  • Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role. Only shortlisted candidates will be contacted.

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Crisis Café Support Worker employer: Assistance Dogs

Battersea is an exceptional employer that prioritises the wellbeing and professional growth of its employees, offering a generous benefits package including 28 days of annual leave, a robust pension scheme, and access to comprehensive wellbeing resources. The inclusive work culture fosters diversity and encourages personal development through various training programmes, making it a rewarding environment for those passionate about animal welfare. Join us in our mission to support every dog and cat in need while enjoying a fulfilling career in a supportive and dynamic team.

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Contact Details:

Assistance Dogs Recruitment Team