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- Tasks: Ensure safety and security in a luxury retail environment while providing excellent customer service.
- Company: Join a prestigious luxury retail brand known for its commitment to quality and service.
- Benefits: Competitive pay, ongoing training, and opportunities for career advancement.
- Why this job: Be the face of security, making a real difference in a high-end shopping experience.
- Qualifications: SIA Licence required; previous luxury retail security experience is a plus.
- Other info: Dynamic role with a focus on teamwork and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Location: Bicester Village
Reports To: Security Team Leader/ Security Manager/ Head of Security/ Account Manager.
Pay Rate: £Various - depending on store
Role Summary: The position requires officers to have exceptional customer service and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is a requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment.
Responsibilities:
- Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart.
- Demonstrate excellent customer service and engage with every person positively.
- Carry out all duties in accordance with the Assignment Instructions and Risk Assessment.
- Follow relevant customer policy and procedures.
- Utilise access control systems and ensure the integrity of building perimeter security.
- Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity.
- Deter crime and anti-social behaviour through awareness of behaviour and intelligence.
- Carry out relevant testing of security and safety systems.
- Perform internal and external patrols as required.
- Report incidents in an accurate and timely manner, follow the correct escalation model.
- Collaborate with the Emergency Services, including detection and protection of evidence.
- Support the customers brand and culture and follow any reasonable requests.
Person Specification:
- SIA Licence for specific site (Door Supervision)
- Previous security experience within a luxury or high value retail environment as advantageous.
- Conscientious, alert and a strong attention to detail.
- Adapts to changing priorities and is flexible and collaborative.
- Punctual, reliable, committed, demonstrating respect for colleagues.
- Highest standards of integrity, maintains confidentiality when handling sensitive information.
- Effective communication skills, both verbal and written.
- Responds well to positive change and innovation.
Security Officer in Bicester employer: Assist Security Group
Contact Detail:
Assist Security Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Bicester
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and what they stand for. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, don’t just sit there waiting for questions. Be proactive! Ask insightful questions about the role and the team. This shows you’re engaged and ready to contribute to their success.
✨Tip Number 3
Dress to impress! Since this is a luxury retail position, make sure you look sharp and professional. Your appearance speaks volumes about your commitment to the role and the brand.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Security Officer in Bicester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service experience in your application. We want to see how you engage positively with people, as this is crucial for the role of a Luxury Retail Security Officer.
Be Professional and Presentable: Since being well-presented is key, ensure your application reflects your professionalism. Use a clean format, check for typos, and present yourself in a way that shows you understand the importance of appearance in this role.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention your relevant experience in security, especially in luxury retail, to show us you’re the right fit.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Assist Security Group
✨Dress to Impress
Make sure you’re dressed smartly and in line with the company’s expectations. A clean, well-fitted uniform or professional attire shows that you take the role seriously and understand the importance of presentation in a luxury retail environment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided exceptional customer service. Highlight how you engaged positively with customers and handled any challenging situations, as this is crucial for a Security Officer role.
✨Know Your Stuff
Familiarise yourself with the specific security protocols and technologies mentioned in the job description. Being able to discuss CCTV systems, access control, and risk assessment will demonstrate your readiness for the role and your commitment to ongoing training.
✨Communicate Effectively
Practice your verbal and written communication skills. Be ready to articulate your thoughts clearly and confidently during the interview. Remember, effective communication is key when interacting with customers and emergency services.
