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- Tasks: Ensure safety and security in a luxury retail environment while providing excellent customer service.
- Company: Join a prestigious brand at Bicester Village, known for its commitment to quality and service.
- Benefits: Competitive pay, flexible hours, and ongoing training opportunities.
- Other info: Dynamic role with opportunities for growth and development in a collaborative team.
- Why this job: Be the face of security in a luxury setting and make a real difference.
- Qualifications: SIA Licence required; previous luxury retail security experience is a plus.
The predicted salary is between 24000 - 30000 £ per year.
Location: Bicester Village
Reports To: Security Team Leader/ Security Manager/ Head of Security/ Account Manager.
Pay Rate: £Various - depending on store
Hours: Various - Resilience (Bench Team)
Role Summary: The position requires officers to have exceptional customer service and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is a requirement to engage with continuous training, as policy, procedures and technology evolve in the security environment.
Responsibilities:
- Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart.
- Demonstrate excellent customer service and engage with every person positively.
- Carry out all duties in accordance with the Assignment Instructions and Risk Assessment.
- Follow relevant customer policy and procedures.
- Utilise access control systems and ensure the integrity of building perimeter security.
- Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity.
- Deter crime and anti-social behaviour through awareness of behaviour and intelligence.
- Carry out relevant testing of security and safety systems.
- Perform internal and external patrols as required.
- Report incidents in an accurate and timely manner, follow the correct escalation model.
- Collaborate with the Emergency Services, including detection and protection of evidence.
- Support the customers brand and culture and follow any reasonable requests.
Person Specification:
- SIA Licence for specific site (Door Supervision).
- Previous security experience within a luxury or high value retail environment is advantageous.
- Conscientious, alert and a strong attention to detail.
- Adapts to changing priorities and is flexible and collaborative.
- Punctual, reliable, committed, demonstrating respect for colleagues.
- Highest standards of integrity, maintains confidentiality when handling sensitive information.
- Effective communication skills, both verbal and written.
- Responds well to positive change and innovation.
Luxury Security Officer in Bicester employer: Assist Security Group
Contact Detail:
Assist Security Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Security Officer in Bicester
✨Tip Number 1
Get to know the company culture before your interview. Research Bicester Village and its luxury brands, so you can show how your values align with theirs. This will help you stand out as someone who truly understands their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging positively with customers, think of examples from your past experiences where you’ve gone above and beyond. Be ready to share these stories during your chat.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, especially in a luxury retail environment, so show them you can represent their brand well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Luxury Security Officer in Bicester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service experience in your application. We want to see how you engage positively with people, as this is crucial for the Luxury Security Officer role.
Be Professional and Presentable: Since being well-presented is key, ensure your application reflects your professionalism. Use a clean and smart format, and don’t forget to mention your attention to detail!
Tailor Your Application: Take the time to tailor your application to the specific requirements of the job. Mention any relevant experience in luxury retail or security, and show us how you can adapt to changing priorities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our team!
How to prepare for a job interview at Assist Security Group
✨Dress to Impress
Make sure you’re dressed smartly and in line with the luxury retail environment. A clean, well-fitted uniform or professional attire shows that you take the role seriously and understand the importance of presentation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided exceptional customer service. Highlight how you engaged positively with customers and handled any challenging situations, as this is crucial for a Luxury Security Officer.
✨Know Your Stuff
Familiarise yourself with the specific security protocols and technologies mentioned in the job description. Being able to discuss CCTV systems, access control, and risk assessment will demonstrate your readiness for the role.
✨Be Ready to Adapt
The luxury retail environment can be fast-paced and ever-changing. Be prepared to discuss how you’ve adapted to changing priorities in previous roles and how you can remain flexible while maintaining high standards of security and customer service.