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- Tasks: Join our team to assist customers with their insurance needs and provide tailored solutions.
- Company: Assist Insurance Services, a leading provider of leisure insurance in the UK.
- Benefits: Unlimited bonuses, 25 days holiday, birthday off, and career development opportunities.
- Why this job: Kickstart your career in insurance with full training and support in a friendly environment.
- Qualifications: Customer service experience is a plus; enthusiasm and willingness to learn are essential.
- Other info: Work in a supportive team with a focus on empathy and customer care.
The predicted salary is between 28800 - 43200 £ per year.
This is an excellent opportunity for you to enter the Insurance industry and to be part of a team of consultants who will handle all our new business enquiries, providing quotations for our customers' insurance needs. You will be part of a phone-based team working across both inbound telephone calls derived from our active marketing campaigns and outbound calls to customers who have requested contact via e-commerce sites or email. You will understand the client’s needs and present solutions based on the information that the customer provides with a view to arranging their insurance for the coming year on a range of products. You will be new to insurance, but don’t worry, we will provide all the training and support you need to work across our product range.
Assist Insurance Services is one of the UK’s leading providers of leisure insurance products for caravans, boats, holiday homes, park homes and lodges. In 2022, we were recognised by the insurance industry and announced as winners of two prestigious awards in one night, the ‘Personal Lines Broker of the Year Award’ and the ‘Customer Care Award’, which we are extremely proud of. Following this, we returned to the British Insurance Awards last year winning the 2024 Customer Experience Award and was shortlisted this year for the Personal Lines Broker of the Year Award. In addition to this in January this year we received a 2025 Feefo Platinum Trusted Customer Service Award for the fifth consecutive year; in recognition of the excellent service, we provide to our clients. We take pride that our clients will receive an exceptional service every time they contact us and have the confidence they are in safe hands.
You will be confident, positive and have an outgoing personality. You will have some experience of working in a customer facing environment either in person or over the phone. Selling experience is a benefit but not essential. You will be provided full training on our products and systems, and we welcome applicants from all backgrounds. You will need to demonstrate a willingness to learn, and an enthusiastic and outgoing personality is essential. This is a targeted sales role, so a willingness to work hard is essential as well. Many of our clients may well be elderly or vulnerable, so patience and empathy is a must.
Key Skills- Confidence to learn and develop through continuous classroom and on-job training.
- Excellent communication skills.
- A flexible and proactive approach.
- The ability to work within a friendly team to achieve goals and objectives.
- Good numeracy and literacy along with good keyboard skills.
- The highest standard of integrity, honesty, and quality of work.
- Customer focused and an empathetic nature.
- A ‘Can do’ attitude.
- Target focused.
- Unlimited monthly bonus scheme.
- 25 Days Holiday (Plus Bank Holidays) rising to 30 days based on service.
- An additional day off for your birthday too!
- Career and professional development.
- Our contracts are offered on a full-time permanent basis, working 37.5 hours per week across the opening hours of our business: Monday - Friday 9am – 5.30pm, Saturday 9am - 1pm (Saturdays you will be required to work 1 Saturday in 4).
Sales Advisor employer: Assist Insurance Services
Contact Detail:
Assist Insurance Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Assist Insurance Services' website and social media. Understanding their values and recent achievements will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will boost your confidence and help you articulate how you'd handle customer enquiries, especially since you'll be dealing with various clients' needs.
✨Tip Number 3
Show off your personality! During interviews, let your outgoing nature shine through. Remember, they’re looking for someone who can connect with customers, so don’t be afraid to share your enthusiasm and willingness to learn.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Assist Insurance Services. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone with an outgoing personality, so show us that in your words!
Tailor Your Application: Make sure to tailor your application to the Sales Advisor role. Highlight any customer-facing experience you have, even if it’s not directly related to insurance. We love seeing how your skills can transfer to our team, so connect the dots for us!
Be Enthusiastic: We’re all about enthusiasm here at StudySmarter! Make sure your application reflects your eagerness to learn and grow within the insurance industry. A positive attitude goes a long way, so let us know why you’re excited about this opportunity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward, so go ahead and hit that apply button!
How to prepare for a job interview at Assist Insurance Services
✨Know Your Stuff
Before the interview, take some time to research Assist Insurance Services and their products. Familiarise yourself with the types of insurance they offer, especially those related to leisure activities like caravans and boats. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your People Skills
Since this role involves a lot of customer interaction, be ready to demonstrate your communication skills. Think of examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight your patience and empathy, especially when dealing with vulnerable clients.
✨Emphasise Your Willingness to Learn
As they provide full training, make sure to express your eagerness to learn and adapt. Share instances where you've quickly picked up new skills or knowledge in previous roles. This will reassure them that you're ready to embrace the training and grow within the company.
✨Bring a Positive Attitude
A positive and outgoing personality is key for this role. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and engage with the interviewer. A 'can do' attitude can set you apart from other candidates, so don’t hold back on showing your excitement about the opportunity!
