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- Tasks: Join our team to assist customers with their insurance needs and provide tailored solutions.
- Company: Assist Insurance Services, a leading provider of leisure insurance in the UK.
- Benefits: Unlimited bonuses, 25 days holiday, birthday off, and career development opportunities.
- Why this job: Kickstart your career in insurance with full training and a supportive team environment.
- Qualifications: Customer service experience is a plus; enthusiasm and willingness to learn are essential.
- Other info: Work in a friendly team and enjoy a flexible, target-driven role.
The predicted salary is between 24000 - 36000 £ per year.
This is an excellent opportunity for you to enter the Insurance industry and to be part of a team of consultants who will handle all our new business enquiries, providing quotations for our customers' insurance needs. You will be part of a phone-based team working across both inbound telephone calls derived from our active marketing campaigns and outbound calls to customers who have requested contact via e-commerce sites or email. You will understand the client’s needs and present solutions based on the information that the customer provides with a view to arranging their insurance for the coming year on a range of products. You will be new to insurance, but don’t worry, we will provide all the training and support you need to work across our product range.
Assist Insurance Services is one of the UK’s leading providers of leisure insurance products for caravans, boats, holiday homes, park homes and lodges. In 2022, we were recognised by the insurance industry and announced as winners of two prestigious awards in one night, the ‘Personal Lines Broker of the Year Award’ and the ‘Customer Care Award’. Following this, we returned to the British Insurance Awards last year winning the 2024 Customer Experience Award and was shortlisted this year for the Personal Lines Broker of the Year Award. In addition to this in January this year we received a 2025 Feefo Platinum Trusted Customer Service Award for the fifth consecutive year; in recognition of the excellent service we provide to our clients. We take pride that our clients will receive an exceptional service every time they contact us and have the confidence they are in safe hands.
About You
- You will be confident, positive and have an outgoing personality.
- You will have some experience of working in a customer facing environment either in person or over the phone.
- Selling experience is a benefit but not essential.
- You will be provided full training on our products and systems, and we welcome applicants from all backgrounds.
- You will need to demonstrate a willingness to learn, and an enthusiastic and outgoing personality is essential.
- This is a targeted sales role, so a willingness to work hard is essential as well.
- Many of our clients may well be elderly or vulnerable, so patience and empathy is a must.
Key Skills
- Confidence to learn and develop through continuous classroom and on-job training.
- Excellent communication skills.
- A flexible and proactive approach.
- The ability to work within a friendly team to achieve goals and objectives.
- Good numeracy and literacy along with good keyboard skills.
- The highest standard of integrity, honesty, and quality of work.
- Customer focused and an empathetic nature.
- A ‘Can do’ attitude.
- Target focused.
The Package
- Unlimited monthly bonus scheme.
- 25 Days Holiday (Plus Bank Holidays) rising to 30 days based on service.
- An additional day off for your birthday too!
- Career and professional development.
- Our contracts are offered on a full-time permanent basis, working 37.5 hours per week across the opening hours of our business: Monday - Friday 9am – 5.30pm, Saturday 9am - 1pm (Saturdays you will be required to work 1 Saturday in 4).
Sales Advisor in Northampton employer: Assist Insurance Services Ltd
Contact Detail:
Assist Insurance Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Assist Insurance Services. Understand their products and recent achievements. This will show you’re genuinely interested and can help you tailor your responses.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you feel more confident when discussing insurance solutions during the interview.
✨Tip Number 3
Show off your empathy! When discussing your past experiences, highlight moments where you’ve shown patience and understanding, especially in customer-facing roles. This is key for dealing with clients who may be elderly or vulnerable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at Assist Insurance Services.
We think you need these skills to ace Sales Advisor in Northampton
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role. Remember, we’re looking for someone with an outgoing personality!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience, especially in customer-facing roles. Mention any skills that align with our key requirements, like communication and empathy, to show us you’re a great fit for the team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’d be a fantastic Sales Advisor!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click that Apply button and get started!
How to prepare for a job interview at Assist Insurance Services Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Assist Insurance Services. Understand their products, recent awards, and what sets them apart in the insurance industry. This knowledge will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.
✨Showcase Your Customer Service Skills
Since this role is all about handling customer enquiries, be ready to share specific examples from your past experiences where you provided excellent customer service. Highlight your ability to empathise with clients, especially those who may be elderly or vulnerable, as this is crucial for the position.
✨Demonstrate Your Willingness to Learn
Make it clear that you're eager to learn and grow within the company. Talk about any previous training or learning experiences you've had, and express your enthusiasm for the comprehensive training they offer. This shows that you're committed to developing your skills in the insurance sector.
✨Prepare for Target-Driven Questions
As this is a targeted sales role, be prepared to discuss how you handle targets and pressure. Think of examples where you've met or exceeded goals in previous roles. This will demonstrate your 'can do' attitude and willingness to work hard, which are essential traits for success in this position.
