Assetara Limited is seeking a dedicated Support Manager to join our team remotely via the Assetara platform. You will act as a primary personal manager and frontline support specialist for subscribed clients, guiding them through platform tools and maintaining clear private notes in our CRM.
You will manage queues and SLAs, ensure concierge-level communication within the official workspace, and review AI-generated responses before submission, while upholding strict confidentiality and compliance
#J-18808-LjbffrRemote Concierge Support Manager (Platform Specialist) employer: Assetara Limited
Assetara Limited is an exceptional employer that champions innovation and growth within the crypto and fintech sectors. With a flexible work environment and performance-linked compensation, employees are empowered to thrive while making meaningful contributions to local networks. The company fosters a collaborative culture that prioritises professional development, ensuring that team members have ample opportunities to expand their skills and advance their careers.
