At a Glance
- Tasks: Manage product listings and optimise online sales across platforms like eBay and Amazon.
- Company: Join Asset Technology, a leader in IT asset recovery and resale.
- Benefits: Gain valuable experience in e-commerce with career growth opportunities.
- Other info: Perfect for tech-savvy individuals looking to grow in online retail.
- Why this job: Be part of a dynamic team and make an impact in the digital retail space.
- Qualifications: Experience with e-commerce platforms and strong customer service skills required.
The predicted salary is between 25000 - 35000 € per year.
We are looking for an E-Commerce Executive to join the team at Asset Technology and help grow our online retail operations across platforms such as eBay, Amazon, Shopify and Back Market.
This role is perfect for someone with experience in online marketplaces, product listings, customer service and digital retail who wants to develop their career in e-commerce and technology resale.
You will be involved in:
- Managing marketplace product listings
- Optimising online sales performance
- Supporting customer enquiries and order management
- Identifying products to sell across our platforms
- Helping grow our online retail presence
A strong interest or knowledge in IT / technology would be a big advantage.
Asset Technology is looking for a motivated and detail-oriented E-Commerce Executive to support and grow our online retail and marketplace sales operations. This role will focus on managing product listings, optimising online sales performance, improving conversion rates and delivering an excellent customer experience across multiple digital sales channels.
You will play a key role in supporting the day-to-day running of our e-commerce platforms and online marketplaces, ensuring products are accurately listed, orders are processed efficiently and opportunities to grow online revenue are identified.
Our e-commerce retail department operates across a number of platforms including:
- eBay
- Amazon
- Shopify
- Back Market
- OnBuy
- TikTok
- Social Media Marketplaces
- Other online sales platforms
Key Responsibilities:
- Manage and optimise product listings across all e-commerce platforms, ensuring product titles, descriptions, pricing and images are accurate and optimised for search visibility and sales performance
- Monitor online sales data, platform analytics and marketplace performance to identify trends and opportunities to improve conversion rates and revenue
- Assist with inventory management and stock control, ensuring product availability across multiple platforms
- Respond to customer enquiries via phone, email, chat or social media regarding products, orders, shipping and returns
- Support order management and fulfilment, including order tracking, cancellations and modifications
- Resolve customer issues efficiently, working with warehouse, logistics and internal teams to ensure a positive customer experience
- Maintain strong product knowledge to provide accurate information and recommendations
- Provide support for customers experiencing issues with online ordering, payments or marketplace platforms
- Capture and analyse customer feedback and product reviews to identify improvements
- Identify opportunities for upselling and cross-selling products to increase order value
- Ensure compliance with company policies, e-commerce best practices, data protection and marketplace policies
- Maintain accurate documentation of customer interactions and order records
- Contribute to continuous improvement of product listings, online sales performance and marketplace operations
- Assist in identifying high-demand or profitable IT products suitable for sale across our online marketplaces
What We Are Looking For:
- Must have experience working with the following e-commerce platforms and online marketplaces - eBay, Amazon, Back Market and Shopify
- Strong customer service and communication skills
- Good understanding of online retail operations, product listings and marketplace management
- Ability to analyse sales performance data and identify growth opportunities
- Highly organised with strong attention to detail
- Ability to manage multiple platforms and priorities
- A strong understanding or knowledge of IT / technology would be highly beneficial
Asset Technology specialises in IT asset recovery, refurbishment and technology resale, helping organisations extend the life of technology while delivering value through our online retail platforms. You will be joining a growing team where you can develop your career in e-commerce, online marketplaces and digital retail.
Apply via LinkedIn to find out more.
E-Commerce Executive in Stockport employer: Asset Technology
Asset Technology is an excellent employer for those looking to advance their career in e-commerce and technology resale. With a strong focus on employee growth, a collaborative work culture, and the opportunity to manage diverse online retail platforms, you will thrive in an environment that values innovation and customer satisfaction. Located in Stockport, you'll benefit from a supportive team atmosphere while contributing to the exciting world of digital retail.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Executive in Stockport
✨Tip Number 1
Get to know the company inside out! Research Asset Technology, their products, and their online presence. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for common interview questions related to e-commerce and customer service. Think about your past experiences and how they relate to the role of E-Commerce Executive. Practice makes perfect!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace E-Commerce Executive in Stockport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the E-Commerce Executive role. Highlight your experience with online marketplaces like eBay and Amazon, and showcase any relevant skills in product listings and customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your background makes you a great fit for Asset Technology. Don’t forget to mention your interest in IT and technology!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements. Did you boost sales on a platform? Optimise product listings? Quantify your successes to make your application stand out!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you into the process quickly!
How to prepare for a job interview at Asset Technology
✨Know Your Platforms
Make sure you’re familiar with eBay, Amazon, Shopify, and Back Market. Research how each platform operates and what makes them unique. This will show your potential employer that you’re not just interested in the role but also understand the tools you'll be using.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer enquiries or resolved issues in the past. Highlight your communication skills and ability to maintain a positive customer experience, as this is crucial for the E-Commerce Executive role.
✨Data-Driven Mindset
Brush up on your analytical skills! Be ready to discuss how you’ve used sales data to identify trends or improve performance. Showing that you can analyse data effectively will demonstrate your capability to optimise online sales.
✨Passion for Technology
Since a strong interest in IT/technology is a big plus, be prepared to talk about your knowledge in this area. Whether it’s recent tech trends or products you love, showing your enthusiasm can set you apart from other candidates.
